Telular Stereo System SX3e User Manual

®
PHONECELL SX3e AMPS  
FIXED WIRELESS TERMINAL  
U
SER  
M
ANUAL  
Total communications freedom at your  
fingertips...voice/fax/data.  
06/25/01  
Part No. 56017302  
 
Table of Contents  
Introduction...............................................................................................2  
Technical Support...................................................................................2  
Getting Started  
Unpacking the Phonecell SX3e..............................................................4  
Pre-Installation Checklist........................................................................4  
Installation Summary ...............................................................................5  
Step 1. Choose an Antenna Location.....................................................6  
How to Connect the Antenna .................................................................7  
Step 2. Plug in Your Telephone...............................................................8  
Connect Your Telephone ........................................................................8  
Place a Call – Adjust Your FWT.............................................................8  
Adding More Phones..............................................................................8  
Additional Telephone Equipment............................................................8  
Step 3. NAM/Phone Number Setup.........................................................9  
Optional A-Key (Authentication Code) Setup....................................11  
Step 4. Install Your Phonecell  
Wall-Mount Installation .........................................................................12  
Desktop/Tabletop Installation................................................................13  
Phonecell SX3e Operation  
How to Use the LED Display................................................................14  
How to Place a Call..............................................................................14  
How to Receive a Call..........................................................................14  
How to End a Call ................................................................................14  
Hookflash Function...............................................................................14  
Important Tones and Alerts...................................................................15  
How to Adjust the Volume Level...........................................................15  
Fax/Data Transmission.........................................................................15  
Variable Dial Time (Auto SEND Delay) Option.....................................16  
Special Cellular Services......................................................................16  
Data After SEND (In-Call DTMF Signaling) Option ..............................17  
Zero Dial Delay for Frequently Called Numbers ..................................17  
Phonecell SX3e Troubleshooting..........................................................18  
Important Safety Information ................................................................19  
AMPS Technician Programming  
How to Enter the Programming Mode..................................................22  
How to Set the Access Overload Class (ACCOLC) .........................23  
How to Set the Access Method (EX) Option ....................................23  
How to Set the Roam Option............................................................23  
How to Set the Dial Tone After Remote On-Hook Option ................23  
How to Set the Post-Receiver Off-Hook (ROH) Option....................24  
How to Set the Pulse Dial Option.....................................................24  
How to Initiate a Ring-Back Request................................................24  
How to Restore the Factory Default Settings...................................24  
How to Enable/Disable the Zero Dial Delay Option .........................24  
PHONECELL SX3e AMPS  
3
USER MANUAL  
 
Getting Started...  
Un-Packing Your Phonecell SX3e  
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The Phonecell SX3e comes with the following:  
Phonecell SX3e Fixed Wireless Terminal (FWT)  
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Mounting Bracket with Two Screws  
Four Rubber Feet for Desktop/Tabletop Use*  
(*Do not attach feet if wall-mounting the Phonecell.)  
Carefully remove the unit from the shipping carton and check for evidence of  
shipping damage. If damage is found, contact your Authorized Telular  
Distributor or shipping agent immediately.  
Pre-Installation Checklist  
Before attempting Phonecell SX3e installation, make sure you have the following  
components, tools and materials.  
Components Needed  
Qty. Description  
Supplied Not Supplied  
1
1
1
External Power Supply with AC Line Cord  
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Antenna (Spike, Magnetic-Mount, or Yagi)  
RJ-11 Modular Phone Cord (Length varies  
according to your specific installation and  
the number of phones you plan to connect)  
1
RJ-11 Phone Line Splitter (if you plan to  
GG  
connect more than one telephone device)  
Tools & Materials Needed (for Wall-Mount Installation Only)  
Qty. Description  
Supplied Not Supplied  
1
1
2
Drill & Drill Bit  
G
G
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Screwdriver  
11/2-inch (3.75 cm) Mounting Screws  
PHONECELL SX3e AMPS  
4
USER MANUAL  
 
Installation Summary  
There are four steps to installing the Phonecell SX3e FWT properly.  
These steps are summarized below and explained in detail in the  
remainder of this manual.  
Step 1. Choose an Antenna Location (pg. 6-7)  
Choose a location.  
Next, connect power to the  
FWT and turn the unit ON.  
Then, connect the antenna (not supplied).  
Check the cellular signal strength and  
move the antenna until you achieve the  
best signal possible.  
Step 2. Plug In Your Phone (page 8)  
Once the antenna is connected, hook up  
a phone.  
Then, make a test call to check noise levels,  
and adjust the antenna location accordingly.  
NOTE: If your Phonecell SX3e is not pre-pro-  
grammed for NAM (Number Assignment Module)  
information, you’ll need to perform the  
NAM/Phone Number Setup in Step 3. Then, return  
to this step (2).  
Plug in additional phones, Fax and/or Modem.  
Step 3. NAM/Phone Number Setup (pg. 9-11)  
If your Phonecell was not pre-programmed for  
NAM information, you need to perform the  
NAM/Phone Number Setup procedure.  
Otherwise, continue to Step 4.  
Step 4. Wall or Desk Installation (pg. 12-13)  
After you’ve selected a location and made all  
the necessary connections and adjustments,  
your Phonecell SX3e is ready for either  
wall-mounting or desktop/tabletop use.  
PHONECELL SX3e AMPS  
5
USER MANUAL  
 
Step 1. Choose an Antenna Location  
Your Phonecell SX3 receives operating commands from the  
cellular network and relies upon signal strength for proper  
operation. Therefore, finding an antenna location with good  
signal strength is critical for call quality.  
ANTENNA LOCATION TIPS:  
Locate the antenna above ground and as close  
to windows (or exterior walls) as possible – see  
Fig. 1.  
Try to install the antenna in an uninhabited area  
(i.e. closets, attics, etc.) to ensure a minimum  
separation of 16 inches (40 cm) between the  
antenna and the inhabitants.  
Preferably, the antenna should be mounted on  
the building’s exterior – see Fig. 2.  
High-gain (“Yagi”) antennas must be directed  
toward your service provider’s nearest cell  
tower.  
Spike antennas must be pointed upward.  
Keep antenna cable as short as possible – long  
cable runs affect call quality.  
Fig. 1 Optional spike antenna  
pointed upward and located near the  
window for optimum signal strength.  
Never splice antenna cable.  
Coaxial Cable  
Fig. 2 Optional high-gain antenna installed on the building’s exterior. Always  
direct the antenna toward the nearest cell tower of your service provider.  
PHONECELL SX3e AMPS  
6
USER MANUAL  
 
Antenna Location & Setup – Continued  
How to Connect the Antenna:  
1) Connect the Power Supply to the  
DC “PWR” port on the back of  
the Phonecell – see Figure 3.  
Fig. 3  
2) Connect the AC line cord from  
the power supply to the AC power  
source. After approximately 10  
seconds, the LED indicator on  
the front of the FWT should turn  
RED – see Figure 4  
Optional  
Power  
Supply  
“PWR” Port  
3) Connect an antenna to the TNC  
antenna connector on top of the  
FWT – see Figure 5.  
AC Line Cord  
4) Test the cellular signal strength  
by checking the LED indicator on  
the front of your Phonecell:  
RED = No Service  
YELLOW = Moderate signal  
GREEN = Good signal.  
LED  
Indicator  
G
G
AC Power  
5) Move the antenna from one  
location to another until you  
achieve the best signal  
strength possible.  
Fig. 4  
TIP:  
Many things can obstruct the cellular  
signal, and moving the antenna as  
little as one meter (3 feet) can  
dramatically improve signal  
Optional Yagi  
strength and call reception.  
6) When you’re getting a strong  
(GREEN) signal, you’re ready for  
the next step connecting a  
phone and making a call.  
Standard  
Spike  
Optional  
Magnetic-  
Mount  
TNC  
Antenna  
Connector  
WARNING!  
Never operate your Phonecell  
when any person is within 16  
inches (40 cm) of the antenna.  
!
LED  
Indicator  
Fig. 5  
PHONECELL SX3e AMPS  
7
USER MANUAL  
 
Step 2. Plug In Your Telephone  
The Phonecell SX3 lets you connect up to 5 pieces of standard telephone  
equipment into a cellular network. Follow the steps below for quick installation.  
Connect Your Telephone:  
1) Locate the modular (RJ-11) line port  
on your phone and plug in one end  
of a standard (RJ-11) phone cord.  
2) Connect the other end of the cord  
to the RJ-11 port on the back of  
your Phonecell SX3e – see Fig. 6.  
Fig. 6  
To RJ-11 Port  
Phone Cord  
Place a Call – Adjust Your FWT:  
1) Pick up the phone receiver and listen  
for dial tone.  
2) If you hear dial tone, make a call.  
3) While you’re talking with the other  
party, listen for static and echo. If you  
hear either, move the antenna until  
you find the spot where voice  
(
)
To Phone s  
conversation is strong, and static  
and echo are minimized.  
To  
Modem  
NOTE: If you are unsuccessful in  
dialing out, it’s probably due to  
one of the following:  
The antenna location needs to be  
adjusted – see Step 1, page 6-7.  
The NAM/Phone Number needs to  
be set up – see Step 3, page 9-11.  
Your cellular phone number has not  
been activated – contact your  
cellular service provider.  
Adding More Phones?  
Plug in an RJ-11 line splitter (not sup-  
plied) to connect additional phones to  
your FWT – see Fig. 7. NOTE: you can  
only make one phone call at a time.  
Line  
Splitter  
RJ-11  
Port  
Phone  
Cords  
Additional Telephone Equipment:  
If you plan to use a device other than a  
telephone with your Phonecell SX3 (such  
as a modem), make sure that device will  
work with a normal wired telephone line.  
Fig. 7 Optional RJ-11 Line Splitter  
lets you connect additional phone  
equipment to your Phonecell SX3e.  
Fax Machines – Connect a fax machine  
the same way it needs to be set up for  
use on a regular wired telephone line.  
IMPORTANT!  
Make sure the wiring from the  
telephone equipment to your  
Phonecell SX3 is properly  
protected from all transient  
voltages, including lightning.  
PBX/KSU Systems – PABX  
installation should only be performed  
by experienced telephone technicians.  
!
PHONECELL SX3e AMPS  
8
USER MANUAL  
 
Step 3. NAM/Phone Number Setup  
IMPORTANT!  
If your Phonecell was NOT pre-programmed for NAM (Number  
Assignment Module/Phone Number) information, follow the  
steps below. Otherwise, continue to STEP 4 – pages 12–13.  
!
You can program the Phonecell SX3 with an ordinary tone-dial (DTMF) telephone,  
which is sometimes referred to as a POTS (Plain Old Telephone Service) phone.  
NOTE: this programming mode is not accessible while you're in a call.  
Step #1 - Pick up the POTS handset and listen for a tone (either a steady dial  
tone or a beeping no-service tone).  
Step #2 - Enter the Master-Programming mode by pressing:  
# * 0 * 1 2 3 4 4 3 2 1 #  
The dial tone should change to a different, steady “Programming” tone  
and the LED indicator on the front of your Phonecell should blink  
alternately RED and GREEN to indicate that you’re now in the  
programming mode. You now have two minutes to begin the  
programming steps below.  
Step #3 - Press:  
#
* 1 * _ _ _ _ _ _ _ _ _ _ #  
The spaces represent your 10-digit telephone number. (This is also  
called a Mobile Identification Number, or MIN.) If you enter the number  
incorrectly, you'll hear three short tones followed by the programming  
tone; if correct, you'll hear the programming tone again.  
Step #4 - Press:  
#
* 5 * _ _ _ _ _ #  
The spaces represent your 1- to 5-digit System Identifier (SID), which  
ranges from 0 to 32,767. This information identifies your cellular ser-  
vice provider. (For example, to set up 555, enter #*5*555#.) If you enter  
the SID incorrectly, you'll hear three short tones followed by the pro-  
gramming tone; if correct, you'll hear the programming tone again.  
NOTE: depending upon whether you enter an odd SID or an even SID,  
the Phonecell will automatically set the remaining NAM parameters to  
AMPS standards – as shown in the table below.  
AMPS Standards  
Automatically Set NAM Parameters  
Initial Dedicated Control Channel  
First Paging Channel  
Odd SID  
333  
Even SID  
334  
333  
334  
Number of Dedicated Control Channels  
Preferred System  
21  
A
21  
B
Roam Option (to override, see page 23)  
Enabled  
Enabled  
If you need to override any of the settings, continue with the following  
steps (#5–8). Otherwise, hang up. The flashing LED indicator will  
become solid GREEN. Phone number setup is complete.  
Continued...  
PHONECELL SX3e AMPS  
9
USER MANUAL  
 
NAM/Phone Number Setup – Override Commands  
NOTE: The following NAM Parameters are automatically set by the SID value in  
Step #4 on the previous page. These steps (5–7) are only needed if you want to  
override the standard AMPS settings listed on the previous page. Otherwise,  
continue to Step 4 – Wall-Mount or Desktop Installation, pages 12–13.  
Step #5a - How to Override the Initial Dedicated Control Channel and First  
Paging Channel.  
If you have an “A” cellular service provider with an odd SID  
(System Identifier), enter the following 2-part key sequence.  
Otherwise, continue to Step #5b.  
1) First press:  
#
#
* 24 * _ _ _ _ #  
2) Next press: ꢀ  
* 4 * _ _ _ _ #  
(Note: enter the same 1- to 4-digit channel in both steps above.)  
The spaces represent your 1- to 4-digit Initial Dedicated Control  
Channel and First Paging Channel. When you turn on your Phonecell,  
these channels help the service provider find you and vice-versa.  
NOTE: The default setting is channel 333 for "A" service providers. To  
change the setting, you must enter a 1- to 4-digit number in the range  
of 0 to 1023. (For example, to set up channel 565, enter #*24*565#.) If  
you enter the channel incorrectly, you'll hear three short tones followed  
by the programming tone; if correct, you'll hear the programming tone  
again.  
Step #5b - If you have a “B” cellular service provider with an even SID  
(System Identifier), enter the following 2-part key sequence.  
1) First press: #  
* 25 * _ _ _ _ #  
* 4 * _ _ _ _ #  
2) Next press: #  
(Note: enter the same 1- to 4-digit channel in both steps above.)  
The spaces represent your 1- to 4-digit Initial Dedicated Control  
Channel and First Paging Channel. When you turn on your Phonecell,  
these channels help the service provider find you and vice-versa.  
NOTE: the default setting is channel 334 for "B" service providers. To  
change the setting, you must enter a 1- to 4-digit number in the range  
of 0 to 1023. (For example, to set up channel 566, enter #*25*566#.) If  
you enter the channel incorrectly, you'll hear three short tones followed  
by the programming tone; if correct, you'll hear the programming tone  
again.  
Continued...  
PHONECELL SX3e AMPS  
10  
USER MANUAL  
 
NAM/Phone Number Setup – Override Commands  
Step #6 - How to Override the Number of Dedicated Control Channels.  
# * 26 * _ _ #  
Press:  
The spaces represent your 2-digit range of Dedicated Control  
Channels. When you first turn on the Phonecell, it automatically scans  
up to 21 control channels looking for your cellular provider. Then, it  
locks onto the strongest signal. NOTE: the factory default setting is 21  
channels. To change the number of channels, you must enter a 2-digit  
value in the range of 01 to 21. (For instance, to set up 9 control  
channels, enter: #*26*09#.) If you enter the range incorrectly, you'll  
hear three short tones followed by the programming tone; if correct,  
you'll hear the programming tone again.  
Step #7 - How to Override the System Preference.  
Press:  
# * 7 * _ #  
The space represents your 1-digit system preference.  
enter:  
enter:  
enter:  
enter:  
0 for System “A” preferred  
1 for System “B” preferred  
2 for System “A” only  
3 for System “B” only.  
This sets the preference for your cellular provider. If you enter the  
preference incorrectly, you’ll hear three short tones followed by the  
programming tone; if correct, you’ll hear the programming tone again.  
Step #8 - Hang up. The flashing LED indicator will become solid GREEN.  
Optional A-Key (Authentication Code) Programming  
Depending upon your cellular service provider, you may be required to enter an  
Authentication Code (A-Key) before you make or receive any calls. Contact your  
service provider to determine whether A-Key is required.  
The A-Key is a cellular system solution to prevent cloning, counterfeiting and cel-  
lular fraud. It’s a unique, 6- to 26-digit code provided by your service provider that  
validates your MIN (Mobile Identification Number) and ESN (Electronic Serial  
Number) before you make or receive calls. Once you’ve entered the A-Key, your  
Phonecell automatically verifies the code with the cellular provider before every  
call. There’s no need to re-program the unit, unless you switch to a new service  
provider or change your MIN.  
Use the following key sequence to program the A-Key:  
* 27 * <A-Key> #  
Press: #  
The < > brackets represent your 6- to 26-digit A-Key (Authentication  
code), which is supplied by your cellular service provider. If the A-key  
is less than 6 or more than 26 digits, it is considered invalid and the  
SX3i will not update or store this; the currently stored value will remain.  
IMPORTANT!  
For security reasons, your complete A-Key is never transmitted  
over the phone. However, you should keep the number in a  
safe place to prevent counterfeiting, fraud or cloning.  
!
PHONECELL SX3e AMPS  
11  
USER MANUAL  
 
Step 4. Install Your Phonecell  
After you’ve selected a location and made all the necessary connections,  
your Phonecell SX3 is ready for wall-mounting or desktop installation.  
PRE-INSTALLATION TIPS:  
Make sure the location is dry, away from  
overhead water pipes, and protected  
from weather conditions.  
Fig. 8  
The area should be free of airborne  
contaminants.  
The Phonecell should be located within  
2 meters (6 feet) of an AC power outlet.  
Fig. 9  
4a. Wall-Mount Instructions:  
1) Hold the mounting bracket against  
the wall and mark two holes for the  
long mounting screws–see Fig. 8.  
2) Remove the bracket and drill two  
holes for the long mounting  
screws–see Figure 9.  
Fig. 10  
3) Install the long mounting screws  
into the wall, leaving about 1/8-inch  
(3 mm) gap between the screw  
heads and the wall–see Fig. 10.  
4) Attach the mounting bracket to the  
back of the Phonecell SX3 using  
the short screws provided–see  
Fig. 11.  
5) Align the holes on the mounting  
bracket with the two wall-mounted  
screws. Then, mount the Phonecell  
onto the screws and slide it down-  
ward until the screw heads lock into  
the bracket and the unit is  
Fig. 11  
secure–see Figure 12.  
Fig. 12  
PHONECELL SX3e AMPS  
12  
USER MANUAL  
 
Phonecell Installation – Continued  
4b. Desktop/Tabletop Installation  
After all connections are made, turn your  
Phonecell SX3 face-down and attach the four  
rubber feet to the bottom–see Figure 13. Your  
Phonecell SX3 is now ready for use on a  
desktop, tabletop or other flat surface*.  
*NOTE: Do not attach the rubber feet if the  
unit is to be wall-mounted.  
Fig. 13  
IMPORTANT!  
Your Phonecell SX3 must be placed or mounted on a flat,  
level surface to allow proper ventilation. Do not block the  
air vents or the space beneath your Phonecell as this  
could cause the unit to overheat and fail.  
!
PHONECELL SX3e AMPS  
13  
USER MANUAL  
 
Phonecell Operation  
Once your Phonecell SX3 is installed and tested, it’s ready for operation.  
How to Use the LED Status Indicator  
1) Plug in the AC power supply .  
2) Wait approximately 10 seconds for the unit  
to initialize.  
3) Then, the LED indicator on the front of your  
Phonecell will turn ON. The LED Status Table  
below describes the modes and operation of  
this 3-color indicator.  
LED Indicator  
LED Status Table  
LED Color  
LED Activity  
Description  
RED  
RED  
Flashing  
Continuous  
Continuous  
Flashing  
Continuous  
Flashing  
Flashing  
None  
Malfunction. Hardware fault detected  
No cellular service  
YELLOW  
YELLOW  
GREEN  
GREEN  
RED/GREEN  
OFF  
Moderate cellular signal strength, voice  
Moderate signal strength, fax /data  
Best cellular signal strength, voice  
Best signal strength, fax/data  
Diagnostic/programming mode  
No Power  
How to Place a Call  
1) Pick up your telephone handset (your phone is now “off-hook”).  
2) Listen for dial tone (If service is not available, a No-Service tone is  
produced. Hang-up the phone and try again.)  
3) Dial the phone number.  
How to Receive a Call  
When your telephone rings, pick up the handset and begin talking.  
How to End a Call  
Hang-up the phone (place the handset back onto the telephone cradle).  
The Hookflash Function  
When you initiate the Hookflash function, it automatically lets you:  
Speed up the connection after you dial a phone number.  
Answer an incoming call that occurs when you’re dialing a phone number.  
Use special (supplementary) cellular services which may be available  
in your cellular service area (see Special Cellular Services on page 16).  
How to Use the Hookflash Function  
Depending upon your phone, there are two ways to initiate the Hookflash function:  
Press the dedicated “HOOKFLASH” or “FLASH” key on your telephone.  
Press the hang-up or switch-hook mechanism on your phone once quickly  
(approximately 1/2-second).  
PHONECELL SX3e AMPS  
14  
USER MANUAL  
 
Phonecell Operation – Continued  
Important Tones and Alerts  
No-Service Tone – When cellular service is not available, the receiver emits a  
No-Service (fast-beeping) tone instead of the normal (steady) dial tone.  
ROH (Receiver Off-Hook) Tone – If the telephone equipment remains off-hook  
(off its cradle) with no dialing activity for 45 seconds, the receiver emits an ROH  
tone for 60 seconds.  
Incoming Call Alert – If you’re dialing a number and an incoming call occurs,  
the receiver will emit an audible ring. To answer the incoming call:  
Press the “HOOKFLASH” button once. This will connect the incoming call.  
OR hang-up immediately. This will cause the phone to start ringing.  
How to Adjust the Volume Level  
If the volume level on your phone is too high or too low, you can adjust the levels  
using the keypad on your telephone. Note: your telephone must be in Tone-  
Dial (DTMF) mode to adjust the levels.  
To Increase Audio Level - Increase the audio level in steps by pressing:  
8
(also known as #  
Up)  
#  
*
*
Continue to press #  
8 until the desired level is reached.  
*
To Decrease Audio Level - Decrease the audio level in steps by pressing:  
3
(also known as # Down)  
#  
*
*
Continue to press #  
3 until the desired level is reached.  
*
NOTE: The default setting lets you adjust the audio up to three (3) steps in  
either direction (Up or Down).  
Fax/Data Transmission  
Automatic Level Setting (ALS)  
When your Phonecell SX3 detects a fax or  
modem call, it automatically adjusts the  
Transmit and Receive audio levels for optimum  
data transmission. After the fax/data transmis-  
sion is completed, the FWT resets the audio  
levels to their previous settings.  
Fax/Modem Compatibility  
Your Phonecell is compatible with all Group 3  
facsimile machines and computer modems.  
Depending upon the type of modem used and  
the cellular network’s capability, data transmis-  
sion rates of 2400 baud and higher are normally  
possible.  
PHONECELL SX3e AMPS  
15  
USER MANUAL  
 
Phonecell Operation – Continued  
Variable Dial Time (Auto SEND Delay) Option  
When you place a call, your Phonecell SX3 automatically sends the phone  
number over the cellular network after you dial the last digit – just like a landline  
phone. However, to make sure you have enough time to dial the last digit, a 3-  
second Auto SEND Delay is programmed into the unit. This delay also affects  
Special Functions such as Call Forwarding (see Special Cellular Services below).  
You can set the Auto SEND Delay from 2 to 20 seconds using an ordinary tone-  
dial (DTMF) phone, which is sometimes referred to as a POTS (Plain Old  
Telephone Service) phone. Note: you cannot change the delay while you’re  
making a call.  
How To Adjust the Auto SEND Delay - Pick up the telephone handset and  
listen for dial tone. Then, enter the User-Programming mode by pressing:  
0
* * 1 2 3 4 5 6 7 8 #  
#  
The dial tone should change to a steady “Programming” tone and the LED  
indicator on the front of your Phonecell should blink alternately RED and  
GREEN to indicate that you’re now in the Programming mode.  
Next, press:#  
* 11 * <Auto SEND Delay> #  
between 2 and 20 seconds. (For instance, to enter a 5-second delay, press:  
The < > brackets represent the Auto SEND Delay. You must enter a value  
# * 11* 5 #.)  
If you enter the delay incorrectly, you’ll hear three short beeps followed by the  
programming tone. That’s your cue to re-try the steps above. If correct, you’ll  
hear the programming tone again. Hang up. Your Phonecell is ready for use.  
Special Cellular Services  
Your Phonecell SX3 is compatible with a variety of special services such as call  
forwarding, call waiting, and more. Depending upon your cellular provider, these  
services may be available on a subscription basis. However, certain dialing  
sequences must be entered, which vary among service providers. Please consult  
your service provider for the dialing instructions for your system.  
Call Forwarding – After you hear a dial tone on your telephone handset, dial the  
code required by the service provider, wait for a minimum of 3 seconds or press  
the HOOKFLASH.* Your Phonecell automatically transmits the call-forwarding  
information. Listen for the cellular carrier response. Then, hang up the phone. If  
you don’t wait for the response, your forwarding request may not be fulfilled.  
*You can set this delay for 2 to 20 seconds. See the Variable Dial Time section  
above. NOTE: please wait 1 second longer than the delay programmed (i.e. for  
the 3-second delay mentioned above, wait 4 seconds).  
Call Waiting – If your cellular provider requires codes to be entered involving dig-  
its 1-9, *, and # to answer a waiting call, the Out-of-Band Signaling option must be  
enabled. See the Data After SEND option on page 17.  
PHONECELL SX3e AMPS  
16  
USER MANUAL  
 
Phonecell Operation – Continued  
Three-Way Conference Calls - For three-way conference calls, the Out-of-Band  
Signaling option must be enabled. Pressing the HOOKFLASH function transmits  
the SEND command. Please see the Data After SEND option below.  
Voice Mail – Out-of-Band Signaling may need to be disabled to interact with  
remote voice mail systems to prevent double-pulsing. See the Data After SEND  
option below.  
Authentication (A-Key) – Depending upon your cellular provider, you may be  
required to enter an Authentication Code (A-Key) before you make or receive any  
calls. A-Key is a cellular system solution to prevent cloning, counterfeiting and cel-  
lular fraud. To program the A-Key function, see the Technician Programming  
Section – page 25.  
Data After SEND (In-Call Signaling) Option  
Depending upon your cellular provider, the Data After SEND option may need to  
be Enabled or Disabled to use special cellular features such as call waiting, three-  
way conference calls, voice mail, etc. Please consult your service provider for the  
required Data After Send/In-Call DTMF Signaling configuration.  
The Data After SEND option is disabled (Out-of-Band signaling) at the factory. To  
change the Data After SEND setting, follow the steps below.  
How To Set the In-Call DTMF Signaling Option - Pick up the handset and  
listen for dial tone. Then, enter the User-Programming mode by pressing:  
0
* * 1 2 3 4 5 6 7 8 #  
#  
The dial tone should change to a steady “Programming” tone and the LED  
indicator on the front of your Phonecell should blink alternately RED and  
GREEN to indicate that you’re now in the Programming mode.  
Next, press: #  
* 10 * <in-call DTMF option> #  
The < > brackets represents the in-call DTMF signaling option. You must  
enter a value between 0 and 3:  
enter 0 for In-Band Signaling;  
enter 1 for Out-of-Band Signaling;  
enter 2 for both In-Band and Out-of-Band signaling;  
enter 3 for neither.  
If you enter the option incorrectly, you’ll hear three short beeps followed by  
the programming tone. That’s your cue to re-try the steps above. If correct,  
you’ll hear the programming tone again. Hang up. Your Phonecell is ready  
for use.  
Zero Dial Delay for Frequently Called Numbers  
A new patent-pending feature enables the Phonecell to recognize your frequently  
called phone numbers and send them immediately–without the 3-second Auto  
SEND Delay. The Phonecell stores a list of up to 50 numbers in its memory. This  
list contains any number that you’ve called at least twice successfully. NOTE:  
cycling (turning ON/OFF) the power will erase the current list. A new list will be  
started when power is re-applied. To enable or disable this feature, see page 24.  
PHONECELL SX3e AMPS  
17  
USER MANUAL  
 
Phonecell SX3 Troubleshooting  
Telephone Service is Not Working  
If the telephone service is not working, first check the operation of the telephone  
equipment and wiring connected to your Phonecell SX3. Test the equipment on a  
different service or piece of equipment to ensure proper operation, or connect a  
known good telephone device to the RJ-11 port on the Phonecell SX3 unit. This  
will verify the condition of the telephone equipment and the internal wiring of the  
telephone service to ensure that it’s working properly. If the telephone system or  
wiring is not working properly, replace or repair the equipment as required.  
Otherwise, contact your cellular provider or your authorized Telular distributor.  
Unable to Receive Incoming Calls  
If more than one telephone or telephone device is connected to your Phonecell,  
make sure that all devices are “on-hook” (hung up). If one extension is “off-hook”  
(off its cradle), none of the extensions on your phone line will ring when an  
incoming call occurs.  
Moisture or Ventilation Problems  
Visually inspect your Phonecell unit’s enclosure. Moisture can damage the equip-  
ment. Ventilation is also very important. If there are moisture or ventilation  
problems, move your Phonecell SX3 to correct as necessary.  
No Power  
The LED lamp on the front of your Phonecell SX3 indicates the unit’s power con-  
dition. If the LED is RED, YELLOW or GREEN, your Phonecell is receiving power.  
If the power cord is connected and the LED lamp is not lit, the Phonecell is not  
receiving power. Verify that the AC power source and its corresponding circuit  
breaker are functioning properly.  
Battery Backup Failure  
If you’re using the optional Battery Backup Unit, the unit must be connected to AC  
power for at least 24 hours to fully charge the batteries before they’ll back up your  
Phonecell SX3. Verify that the batteries have been charged for at least 24 hours  
and that the power source and its corresponding circuit breaker are functioning  
properly. Then, examine the batteries for wear and corrosion. Replace the  
batteries if necessary.  
WARNING!  
Only Authorized Service Personnel should remove the cover of your  
Phonecell SX3. For further assistance, contact your Authorized Telular  
Representative. Please have your unit’s model and serial number ready.  
!
PHONECELL SX3e AMPS  
18  
USER MANUAL  
 
Safety Information  
IMPORTANT!  
To ensure safe and efficient operation, please read the following  
information and observe these guidelines whenever using your  
Phonecell SX3 FWT.  
!
Your Phonecell SX3 FWT (Fixed Wireless Terminal) functions as  
both a radio transmitter and receiver. When it is ON, the FWT  
receives and sends out radio frequency (RF) energy. The unit may  
operate in frequency ranges between 824 MHz and 894 MHz. The  
FWT employs commonly used frequency modulation (FM) tech-  
niques. When you use your Phonecell SX3, the cellular system  
handling your call controls the power level at which your unit trans-  
mits. The power level can range from 0.006-watt to 3 watts.  
Exposure to RF (Radio Frequency) Energy  
In 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992,  
the American National Standards Institute (ANSI), updated the 1982 ANSI  
Standard for safety levels with respect to human exposure to RF energy. After  
reviewing the available body of research, more than 120 scientists, engineers and  
physicians from universities, government health agencies and industry developed  
this updated Standard. In March, 1993, the U.S. Federal Communications  
Commission (FCC) proposed the adoption of this updated Standard.  
The design of your Telular Phonecell SX3 FWT complies with this updated  
Standard. Of course, if you want to limit RF exposure even further than the updat-  
ed ANSI Standard, you may choose to control the duration of your calls and oper-  
ate your phone in the most power-efficient manner.  
Safe Operation Requirement  
Do not operate your Phonecell SX when any person is within 16 inches (40 cm) of  
the antenna.  
Antenna Care and Replacement  
Do not use the FWT with a damaged antenna. If a damaged antenna  
comes into contact with the skin, a minor burn may result. Have your  
antenna replaced by a qualified technician immediately. Use only a  
manufacturer-approved antenna. Unauthorized antennas, modifica-  
tions, or attachments could damage the FWT and will void the Grant  
of Type Acceptance.  
WARNING!  
Your Phonecell SX3 must be placed or mounted on a flat, level surface  
to allow proper ventilation. Do not block the air vents or the space  
beneath your Phonecell as this could cause the unit to overheat and fail.  
!
PHONECELL SX3e AMPS  
19  
USER MANUAL  
 
Safety Information – Continued  
Driving  
Check the laws and regulations on the use of cellular products  
in the areas where you drive. Some jurisdictions prohibit your  
using a cellular device while driving a vehicle. Even if your  
jurisdiction does not have such a law, we strongly suggest that,  
for safety reasons, the driver use extreme caution when operating the cellular  
device while the vehicle is in motion. Always obey the law.  
Electronic Devices  
Most modern electronic equipment is shielded from RF energy. However, RF  
energy from cellular devices may affect inadequately shielded electronic equip-  
ment.  
RF energy may affect improperly installed or inadequately shielded electronic  
operating and entertainment systems in motor vehicles. Check with the manufac-  
turer or its representative to determine if these systems are adequately shielded  
from external RF energy. You should also check with the manufacturer of any  
equipment that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices (such as pacemakers,  
hearing aids, etc.) to determine if they are adequately shielded from external RF  
energy.  
Turn your Phonecell SX3 FWT OFF in health care facilities when any regulations  
posted in the areas instruct you to do so. Hospitals or health care facilities may be  
using equipment that could be sensitive to external RF energy.  
Aircraft  
Turn OFF your Phonecell SX3 before boarding any aircraft.  
Use it on the ground only with crew permission.  
Do not use it in the air.  
To prevent possible interference with aircraft systems, U.S.  
Federal Aviation Administration (FAA) regulations require you to have permission  
from a crew member to use your cellular phone (or any other cellular product)  
while the plane is on the ground. To prevent interference with aircraft systems,  
FCC regulations prohibit using your cellular phone system while the plane is in the  
air.  
Children  
Do not allow children to play with your Phonecell to prevent damage to the unit.  
Blasting Areas  
Construction crews often use remote control RF devices to set  
off explosives. Therefore, to avoid interfering with blasting  
operations, turn your Phonecell SX3 OFF when in a "blasting  
area" or in areas posted: "Turn off two-way radio."  
PHONECELL SX3eAMPS  
20  
USER MANUAL  
 
Safety Information – Continued  
Potentially Explosive Atmospheres  
Turn your Phonecell SX3 OFF when in any area with a  
potentially explosive atmosphere. It is rare, but your  
Phonecell SX3 or its accessories could generate sparks.  
Sparks in such areas could cause an explosion or fire result-  
ing in bodily injury or even death.  
Areas with a potentially explosive atmosphere are often, but  
not always, clearly marked. They include fueling areas such  
as gas stations; below deck on boats; fuel or chemical trans-  
fer or storage facilities; areas where the air contains chemicals or particles, such  
as grain, dust, or metal powders; and any other area where you would normally  
be advised to turn off your vehicle engine.  
Do not transport or store flammable gas, liquid or explosives in the area of your  
Phonecell SX3 or accessories.  
Vehicles using liquefied petroleum gas (such as propane or butane) must comply  
with the National Fire Protection Standard (FPA-58). For a copy of this standard,  
contact the National Fire Protection Association, One Batterymarch Park, Quincy,  
MA 02269, Attn: Publications Sales Division.  
FCC Part 15 Class B Compliance  
This Phonecell SX3 model has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are  
designed to provide reasonable protection against harmful interference in a resi-  
dential installation. This equipment generates, uses and can radiate radio frequen-  
cy energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no guaran-  
tee that interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment OFF and ON, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the antenna.  
Increase the separation between the equipment and the terminal.  
Connect the equipment into an outlet on a circuit different from that to which the  
terminal is connected.  
Consult your Authorized Telular Distributor or an experienced radio/TV techni-  
cian for help.  
PHONECELL SX3e AMPS  
21  
USER MANUAL  
 
AMPS Technician Programming  
IMPORTANT!  
The following commands may be used by a trained service technician to  
change the configuration of the Phonecell SX3. WARNING: these commands  
are intended for use by trained service technicians only. Untrained users could  
damage the Phonecell, violate local regulations and breach the service agree-  
ment with the cellular provider. For further assistance, please contact  
your Authorized Telular Representative.  
!
AMPS Technician Programming Commands  
The Phonecell SX3 can be programmed on location with an ordinary telephone,  
which is sometimes referred to as a POTS (Plain Old Telephone Set) phone.  
NOTE: the Technician Programming mode is not accessible while in a call.  
In the following sections, an <entered value> is comprised of the digits 0 through  
9. The digits '*' and '#' are considered invalid when used inside an <entered  
value>, and will cause that command/value to be rejected.  
When you enter the programming mode, a timer is started. If there are no key  
entries within any 2-minute period, the FWT will revert to its normal mode. Going  
on-hook (hanging up the phone) will exit the programming mode.  
How to Enter the Technician Programming Mode  
Use the following access code to enter the Programming mode:  
# * 0 * 1 2 3 4 4 3 2 1 #  
Press:  
The access code is 8 digits. If the access code is not 8 digits or does  
not match the stored access code, the Technician Programming mode  
cannot be not entered. This code is pre-programmed during production  
and cannot be changed in the field.  
If you enter the access code correctly, the dial tone should change to a  
different, steady “Programming” tone and the LED indicator on the front  
of the Phonecell will blink alternately RED and GREEN to indicate that  
you’re in the programming mode.  
PHONECELL SX3e AMPS  
22  
USER MANUAL  
 
Technician Programming Commands – Continued  
How to Set the Access Overload Class (ACCOLC)  
Use the following key sequence to set the ACCOLC:  
* 2 * < ACCOLC > #  
Press:  
#
The < > brackets represent the 2-digit ACCOLC. You must enter a  
2-digit value between 00 and 15, otherwise the FWT will not update  
or store this value; the existing stored parameter will remain. (For  
example, to program the FWT for ACCOLC 8, enter: # * 2 * 08 #.)  
How to Set the Access Method (EX) Option  
Use the following key sequence to set the EX option:  
* 3 * <EX option> #  
Press:  
#
The < > brackets represent the 1-digit EX option:  
enter: 1 if the FWT must always send the full MIN (Mobile  
Identification Number) when accessing the system  
enter: 0 if not.  
You must enter either 0 or 1, otherwise the FWT will not update or  
store this value; the existing stored parameter will remain. The factory  
default setting is 1.  
How to Set the Roam Option  
Use the following key sequence to set the Roam option:  
* 6 * <Roam option> #  
#
Press: ꢀ  
The < > brackets represent the 1-digit Roam option:  
enter: 0 to enable roaming  
enter: 1 to disable roaming.  
You must enter either 0 or 1, otherwise the FWT will not update or  
store this value; the existing stored parameter will remain. The factory  
default setting is 0.  
How to Set the Dial Tone After Remote On-Hook Option  
Use the following key sequence to set the Dial Tone After Remote  
On-Hook option:  
* 8 * <Dial Tone option> #  
#
Press: ꢀ  
The < > brackets represent the 1-digit dial tone option:  
enter: 0 for no dial tone after a remote on-hook  
enter: 1 to enable dial tone after remote on-hook.  
You must enter either 0 or 1, otherwise the FWT will not update or  
store this value; the existing stored parameter will remain. The factory  
default setting is 1.  
PHONECELL SX3e AMPS  
23  
USER MANUAL  
 
Technician Programming Commands – Continued  
How to Set the Post-Receiver Off-Hook (ROH) Option  
Use the following key sequence to set the post-ROH option:  
* 9 * <Post-ROH option> #  
Press: #  
The < > brackets represent the 1-digit post-ROH option:  
enter:  
enter:  
0 for continuous ROH tone  
1 to turn off ROH tone and periodically check for an  
on-hook condition.  
You must enter either 0 or 1, otherwise the FWT will not update or  
store this value and the existing stored parameter will remain. The  
factory default setting is 1.  
How to Set the Pulse Dial Option  
Use the following key sequence to set the Pulse Dial option:  
* 12 * <Pulse Dial option> #  
Press: #  
The < > brackets represent the 1-digit Pulse Dial option:  
enter:0 to disable pulse dialing capability  
enter:1 to enable pulse dialing capability.  
You must enter either 0 or 1, otherwise the FWT will not update or  
store this value; the existing factory default setting is 1.  
How to Initiate a Ring-Back Request  
Use the following key sequence to initiate an immediate Ring Back:  
* 13 * #  
Press: #  
There is no Ring Back value to be entered; the command activates  
when the phone is placed on-hook.  
How to Restore the Factory Default Settings  
Use the following key sequence to restore the factory default settings:  
* 15 * #  
Press: #  
There is no Restore Defaults value to be entered; the command acti-  
vates immediately. If you enter a value, it will be invalid and the FWT  
will not restore the factory defaults. Note: NAM (Phone Number Setup)  
data is not affected by this command and will not be changed.  
How to Enable/Disable the Zero Dial Delay Option  
Use the following key sequence to set the Zero Dial Delay option:  
* 21 * <Zero Dial Delay option> #  
Press:  
#
The < > brackets represent the 1-digit Zero Dial Delay option:  
enter:  
enter:ꢀ  
0 to disable Zero Dial Delay option  
1 to enable Zero Dial Delay option  
You must enter either 0 or 1, otherwise the FWT will not update or  
store this value; the existing stored parameter will remain. The factory  
default setting is 1.  
PHONECELL SX3e AMPS  
24  
USER MANUAL  
 
Technician Programming Commands – Continued  
How to Enter the Periodic Self Test Option  
Use the following key sequence to program the periodic self test:  
* 76 * <self test interval> #  
Press:  
#
The self test interval is programmed in 1 minute intervals from 1 to  
65,535. A value of 0 disables the self test. If the value is not between 9  
and 65,535 it will be considered invalid. The factory default setting is 180.  
PHONECELL SX3e AMPS  
25  
USER MANUAL  
 
Part No. 56017302  
©2001 Telular Corporation  
 

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