Tripp Lite Network Card U209 004 User Manual

Owner’s Manual  
U209-004 USB to 4-Port  
Serial Adapter  
U209-008 USB to 8-Port  
Serial Adapter  
1111 W. 35th St., Chicago, IL 60609 USA  
Customer Support: (773) 869-1234  
Copyright © 2006 Tripp Lite. All rights reserved. All trademarks are the sole property of their respective owners.  
 
Introduction  
This manual describes how to set up and install your USB-to-Serial Adapter.  
U209-004 and U209-008 provide four or eight independent RS-232 serial interfaces to the host PC via  
the Universal Serial Bus (USB) port.  
Each adapter uses high-speed UARTs and deep FIFOs, allowing each channel to obtain data rates up to  
921.6 kbps. The adapters are powered over their USB connection (bus-powered), eliminating the need  
for an external power supply. The adapters are Plug-and-Play devices and require no hardware  
configuration.  
Note: These products comply fully with USB Specification version 2.0. They will also operate over slower USB 1.1  
connections at a slightly reduced performance level.  
System requirements  
USB-to-Serial adapters are supported under the Windows 2000/XP (and later) and Linux operating  
systems. One USB port is required to connect the adapter to your computer. You can use either a built-in  
USB port or an add-in USB host adapter. We recommend the use of a USB 2.0 port for best performance.  
Installing the USB-to-Serial Adapter  
Caution!  
Be sure to allow the installation process to finish without interruption  
This section explains how to install the USB-to-Serial adapter under different operating systems. Please  
locate and follow the procedure for your computer's operating system.  
The USB-to-Serial adapter includes Windows device drivers that enable the serial ports to appear to  
Windows as standard COM ports.  
Installing under Windows XP  
Follow these steps to install the adapter under Windows XP.  
1. Turn the power to your computer ON. This  
is the system to which the device is to be  
connected.  
2. Plug the wide flat end of the USB cable into  
the downstream connector. This is the  
connector located on the back of the computer  
or USB hub.  
3. Plug the square end of the USB cable into  
the USB-to-Serial adapter. Windows tells  
you that it has found new hardware and  
launches the Found New Hardware Wizard  
(figure 1).  
Figure 1 - The Found New Hardware Wizard launches  
automatically when you first plug in the USB-to-Serial  
adapter.  
 
3
Installing the USB-to-Serial Adapter  
(continued)  
4. Insert the installation CD into the CD-ROM  
drive. This is the CD that shipped with the  
product.  
5. Select the "Advanced" option. Click the  
Next button. The Choose your search and  
installation options prompt displays (figure 2).  
6. Select Search removable media (floppy, CD-  
ROM). If necessary, you can also select the  
Include this location in the search: option and  
browse to the location with the USB-to-Serial  
drivers. The complete path is  
E:\Serial Port Adapters\Drivers\Windows 98,  
Me, 2000, XP for USB. Replace E:\ with your  
CD-ROM designation.  
Figure 2 - Windows XP Choose your search and  
installation options prompt.  
7. Click the Next button. Windows searches for  
drivers for the adapter (figure 3).  
8. The Wizard locates and starts to install the  
necessary software. The Wizard installs the  
software (figure 4), followed by the Finished  
installing prompt (figure 5).  
Figure 3 - Windows XP Searches for drivers prompt.  
Figure 4 - Windows XP Wizard installs the software.  
 
4
Installing the USB-to-Serial Adapter  
(continued)  
9. Press the Finish button to continue. The  
USB adapter installation is complete.  
Figure 5 - Windows XP Finished installing prompt  
indicates that the adapter has been successfully  
installed.  
Installing under Windows 2000  
Follow these steps to install the USB-to-Serial  
adapter under Windows 2000.  
1. Turn on the power to your computer  
system. This is the system in which the device  
is to be installed.  
2. Plug the wide flat end of the USB cable into  
the downstream connector. This is the  
connector located on the back of the computer  
or USB hub.  
3. Plug the square end of the USB cable into  
the back of the USB-to-Serial adapter.  
Windows tells you that it has found new  
hardware and launches the Add New Hardware  
Wizard. The Found new hardware prompt  
displays (figure 6).  
Figure 6 - Windows 2000 found new hardware prompt.  
4. Click the Next button. The Search for display  
drivers prompt displays (figure 7).  
Figure 7 - Windows 2000 search for display drivers  
prompt.  
 
5
Installing the USB-to-Serial Adapter  
(continued)  
5. Insert the installation CD into your CD-  
ROM drive. This is the CD that shipped with  
the adapter.  
6. Select Search for a suitable driver for my  
device (recommended).  
7. Click the Next button. The Locate driver files  
prompt displays (figure 8).  
8 Select CD-ROM drives. You can also choose  
to specify a location and browse to the desired  
location with the USB-to-Serial drivers. The  
complete path is E:\Serial Port dapters\Drivers\  
Windows 98, Me, 2000, XP for USB. Replace  
E:\ with your CD-ROM drive designation.  
Figure 8 - Windows 2000 Locate driver files prompt.  
9 Click the Next button. Windows searches for  
drivers for the adapter. The Finished searching  
for driver files prompt displays (figure 9).  
10. Click the Next Button.  
11. The wizard Proceeds with the Installation.  
The Please Wait while the Wizard Installs the  
Software screen displays, followed the  
Finished Installing prompt (figure 10).  
12. Press the Finish button to continue. The  
USB-to-Serial adapter installation is complete.  
Figure 9 - Finished searching for driver files.  
Figure 10 - Windows 2000 Finished installing prompt  
indicates that the adapter has been successfully  
installed.  
 
6
Installing the USB-to-Serial Adapter  
(continued)  
Uninstalling under Windows 2000 or Windows XP  
Follow these steps in the event that you need to uninstall or reinstall the USB-to-Serial software.  
1. From the Control Panel, select System.  
2. Press the Hardware tab.  
3. Click on Device Manager.  
4. Scroll down to Multi-port serial adapters and expand.  
5. Highlight your USB-to-Serial adapter; for example, U209-004 or U209-008  
6. Select the Action menu option.  
7. Select Uninstall from the drop down menu.  
8. Click OK at the Confirmation screen. Note that this also removes all the serial ports associated with  
your USB-to-Serial adapter.  
Making external connections  
RS-232 Serial Connections  
RS-232 devices are classified by their function as  
either Data Terminal Equipment (DTE) or Data  
Communication Equipment (DCE).  
Note: A DTE device is the communication source. A  
Figure 11 - DB9 connector pinout.  
DCE device provides a communication channel between  
two DTE-type devices.  
USB-to-Serial adapters are DTE devices that  
connect to peripheral equipment through a male  
DB-9 connector. The following table lists the serial  
port connector definitions.  
RS-232 signal description  
Data Carrier Detect (DCD)  
Receive Data (RxD)  
DB-9  
1
2
3
4
5
6
7
8
9
Transmit Data (TxD)  
Figure 12 - Use of DTEs and DCEs in a  
communication link.  
Data Terminal Ready (DTR)  
Signal Ground (GND)  
Data Set Ready (DSR)  
Request To Send (RTS)  
Clear To Send (CTS)  
Cabling requirements for RS-232C devices  
Ring Indicator (RI)  
DTE- and DCE-type devices have complementary  
pinouts that allow terminals and modems to  
connect directly using a one-to-one cable as shown  
in Figure 13. Two DTE-type devices can be  
connected by a null modem cable. A typical null  
modem cable is also shown in the figure.  
Figure 13 - illustrates the RS232 pinouts for typical  
DTE- to-DCE and DTE-to-DTE cables with 9-pin  
connectors.  
Note: In many applications, DCEs are unnecessary.  
This allows you to use a null modem cable (modem  
eliminator cable) to directly connect two DTE type  
devices.  
 
7
Making external connections  
(continued)  
Testing DB-9 serial ports in HyperTerminal  
This section explains how to test the functionality of your USB-to-Serial adapter using HyperTerminal.  
An RS-232 loopback connector is included with the USB-to-Serial adapter.  
Running HyperTerminal  
1. Attach the loopback connector to the DB-9 Connector.  
2. Launch HyperTerminal. From the Windows Start Menu, select Programs > Accessories>  
Communications > HyperTerminal.  
3. Create a new session. When prompted, give the session any name you wish.  
4. Select the COM # associated with port 1 from the dropdown list. You are now set up to test the  
first serial port. Note: Leave all settings at default.  
5. With the session open, type any text. If the text you type is echoed on the screen, the port is  
functioning properly.  
6. Close the session.  
7. Repeat steps 3 through 6 for each serial port. If the text you type is echoed on the screen, the port  
is functioning properly.  
Using Device Manager  
This section explains how to use Device Manager to view the properties of the serial ports enumerated  
by the USB-to-Serial adapter.  
Accessing Device Manager  
1. Select Start > Settings > Control Panel.  
2. Double click the System icon. The System Properties dialog box opens. (Note: If you do not see  
the System icon, you may need to switch to “Classic View”.)  
3. Click the Hardware tab, and then press Device Manager. Device Manager lists all the hardware  
devices that are registered inside the Windows registry.  
Exploring Device Manager Screens  
Windows XP and 2000  
Device Manager provides two property dialogs that apply to the USB-to-Serial adapter.  
Ports (COM & LPT) device group property box  
Multi-port serial adapters device group property box  
Use the Ports (COM & LPT) device group property box to view and set the port settings and to view  
device usage and driver information for the serial ports. Use the Multi-port serial adapter's device group  
property box to view and set the advanced options and to view device usage and driver information for  
the USB-to-Serial adapter.  
 
8
Using Device Manager  
(continued)  
1. With Device Manager open, expand the  
Multi-port serial adapters device group.  
Your USB-to-Serial adapter should appear in  
the list.  
2. Double click the USB-to-Serial adapter.  
The Properties dialog box opens and displays  
the General tab (figure 14).  
3. Click the USB Serial Ports Advanced  
Options tab to view the port setting  
properties. The Advanced Options dialog box  
displays (figure 15).  
4. The RS-232 USB Serial Port Advanced  
Options dialog box displays the firmware  
revision of the USB-to-Serial adapter.  
There are no user-configurable settings for RS-  
232 only USB-to-Serial adapters.  
5. Click Cancel to close the property box.  
6. With Device Manager open, expand the  
Ports (COM & LPT) device group. The ports  
associated with the USB-to-Serial adapter  
should appear in the list of ports  
Figure 14 - Windows XP/2000 Device Manager  
properties, General tab.  
7. Double click the desired port. The USB  
Serial Port Properties dialog box opens and  
displays the General tab  
Figure 15 - The Advanced Options dialog box.  
 
9
Using Device Manager  
(continued)  
8. Click the Port settings tab. The Port Settings  
dialog box displays (figure 16).  
9. This Port Settings tab allows you to set  
default values for the following:  
Bits per second  
Data bits  
Parity  
Stop bits  
Flow control  
Most applications do not make use of these  
default settings, but prefer to make their own  
settings. See the Setting advanced options  
section for details.  
10. Press the Advanced button. The Advanced  
Options dialog box opens (figure 17).  
11. Use the dropdown box to select the port  
whose settings you wish to change. Click  
Cancel to return to the Port Settings tab.  
Figure 16 - USB Ports Settings box, which lets you set  
the default port settings, view the advanced options, and  
restore the default settings.  
12. Click the Driver tab to view the driver  
information and update the driver. The USB  
Serial Driver properties dialog box displays  
(figure 18).  
13. You have several options:  
View detailed driver information  
Update the device drivers  
Uninstall your USB-to-Serial adapter*  
Return to the previously installed driver.  
(XP only)  
Figure 17 - Windows XP/2000 USB serial port,  
Advanced settings box.  
Save your changes and exit  
Abandon your changes and return to the  
Device Manager  
* Uninstall the entire device instead by using  
the Driver dialog for the multiport serial  
adapter.  
Figure 18 - Windows XP/2000 USB serial port  
properties, Driver box.  
 
10  
Using Device Manager  
(continued)  
14. Click the Driver Details button to view  
detailed driver information. The Driver File  
Details dialog box opens (figure 19).  
15. Driver File Details dialog box displays the  
following information:  
Provider  
File version  
Copyright  
Digital Signer (Windows XP only)  
This is the version of the installed software  
Indicates whether Microsoft has approved this  
version.  
16. Click Cancel to close the dialog.  
Figure 19 - Windows XP/2000 USB serial port, Driver  
file details box.  
Troubleshooting  
This section lists some common problems and their causes. If the information below does not provide a  
solution, then contact technical support.  
Note: Any unauthorized repairs or modifications will void the adapter's warranty.  
Problem  
Cause  
Solution  
The USB-to-Serial  
adapter cannot  
The cables are not  
connected correctly.  
1. Check all cables to make sure that they are  
connected correctly.  
communicate with other  
equipment.  
2. Make sure that each cable is securely  
attached.  
The device driver is  
not installed.  
1. Double check the Device Manager per the  
instructions in Using Device Manager to  
ensure that drivers are installed correctly and  
that all devices are working properly.  
2. Try uninstalling the USB adapter from the  
Device Manager window and then repeat the  
hardware installation instructions.  
The USB port is faulty.  
If possible, connect a known good USB device  
to the PC or hub connector and see if it  
operates properly.  
 
11  
Appendix A  
Specifications  
Bus interface  
USB Specification 2.0, high speed 480 Mbps. Backward compatible  
with USB 1.1 full speed 12 Mbps.  
Baud rates  
Up to 921,600 bps. Factors impacting performance include:  
• Hardware flow control  
• Horsepower of the host computer  
• Quality of and length of cables  
• Continuous or "bursty" data  
Ports  
U209-004: 4  
U209-008: 8  
UARTs  
Custom high-speed UARTs with 1024-byte FIFOs for both transmit and  
receive. Automatic hardware and software flow control.  
Transceivers  
RS-232 Output: Voltage Swing: +/-5V min, +/-5.4V typical  
RS-232 Input: Voltage Range: -15V min, +15V max; Input Threshold Low:  
0.6V min, 1.0V typical; Input Threshold High: 2.4V max, 1.5V typical  
Connectors  
DB-9 Male  
Dimensions  
9.18" L x 5.25" W x 2.363" H  
Power Requirements  
USB bus powered (no external power connection required)  
Suspend Power:  
Unconfigured Power:  
Configured Power:  
< 500 uA  
< 100 mA  
< 500 mA  
Temperature:  
Humidity  
Operating: 0° to 70° C Storage: -50° to 80° C  
10 to 90%  
OS Support  
Windows 2000, Windows XP  
Warranty and Warranty Registration  
5-YEAR LIMITED WARRANTY  
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of five (5) years from the  
date of initial purchase. TRIPP LITE.s obligation under this warranty is limited to repairing or replacing (at its sole option) any  
such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA)  
number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an  
authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of  
the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment that has been  
damaged by accident, negligence or misapplication or has been altered or modified in any way.  
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation  
or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.  
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF  
THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss  
of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.  
WARRANTY REGISTRATION  
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered  
into a drawing for a chance to win a FREE Tripp Lite product!*  
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.  
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.  
200612037 93-2646  
 
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