Complete user’s manual
w w w.v techphones.com
Models:
CS6114/CS6114-2
Getting started
Parts checklist
Your telephone contaꢀns the followꢀng ꢀtems. Save your sales receꢀpt and
orꢀgꢀnal packagꢀng ꢀn the event warranty servꢀce ꢀs necessary.
Charger and
charger adapter
(1 for CS6114-2)
Battery
compartment cover
(1 for CS6114 and
2 for CS6114-2)
Battery
Telephone
lꢀne cord
(1 for CS6114)
(2 for CS6114-2)
Abrꢀdged user’s manual
CANCEL
Telephone base
power adapter
Handset
Telephone base
Abrꢀdged user’s manual
(1 for CS6114)
(2 for CS6114-2)
To purchase a replacement battery or power adapter, vꢀsꢀt our websꢀte
1
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
Make sure that the electrꢀcal outlet ꢀs not controlled by a wall swꢀtch.
If you subscrꢀbe to dꢀgꢀtal subscrꢀber lꢀne (DSL) hꢀgh-speed Internet servꢀce
through your telephone lꢀne, you must ꢀnstall a DSL filter between the
telephone line cord and telephone wall jack. The filter prevents noise and
caller ID problems caused by DSL ꢀnterference. Contact your DSL servꢀce
provider for more information about DSL filters.
Electrꢀcal outlet
Telephone
(not controlled
wall jack
by a wall swꢀtch)
A DSL filter (not
ꢀncluded) ꢀs
requꢀred ꢀf you have
DSL hꢀgh-speed
Internet servꢀce
Telephone base
power adapter
Charger
adapter
Telephone
lꢀne cord
Charger
Telephone base
• Use only the power adapters and batterꢀes supplꢀed wꢀth thꢀs product.
1 (800) 267-7377.
• The power adapters are ꢀntended to be correctly orꢀented ꢀn a vertꢀcal
or floor mount position. The prongs are not designed to hold the plug in
place ꢀf ꢀt ꢀs plugged ꢀnto a ceꢀlꢀng, under-the-table or cabꢀnet outlet.
CAUTION: If you subscrꢀbe to telephone servꢀce from a cable company
or a VoIP servꢀce provꢀder, contact your cable/VoIP servꢀce provꢀder for
more ꢀnformatꢀon.
Wall mounting
Your telephone comes ready for tabletop use. If you prefer to mount
your telephone on the wall (optꢀonal), ꢀt ꢀs desꢀgned to mount on a
standard telephone wall plate.
You can mount the telephone base on
[A]
the wall by posꢀtꢀonꢀng the top hole at the
back of the telephone base agaꢀnst the
top mountꢀng stud [A]. Then slꢀde the
telephone base down on the
Mountꢀng
mountꢀng studs [A] and [B]
studs
untꢀl ꢀt locks ꢀnto place.
[B]
Telephone base
2
Getting started
Battery installation
After you ꢀnstall the handset battery, the handset wꢀll prompt you to set the
date and tꢀme. The handset wꢀll also prompt you to set the date and tꢀme
after a power faꢀlure. For ꢀnstructꢀons, see Set date and time on page 11.
To skꢀp, press OFF/CANCEL.
Install the battery as shown below.
1. Plug the battery connector securely ꢀnto the socket ꢀnsꢀde the handset
battery compartment.
2. Place the battery wꢀth the label THIS SIDE UP facꢀng up and the wꢀres
ꢀnsꢀde the battery compartment.
3
Getting started
Battery installation (continued)
3. Align the cover flat against the battery compartment, then slide it
towards the center of the handset untꢀl ꢀt clꢀcks ꢀnto place.
4. Charge the handset by placꢀng ꢀt ꢀn the telephone base or charger. The
CHARGE lꢀght remaꢀns on whenever the handset ꢀs chargꢀng.
CHARGE
lꢀght
CANCEL
• If the handset wꢀll not be used for a long perꢀod of tꢀme, dꢀsconnect and
remove the battery to prevent any possꢀble leakage.
• To purchase a replacement battery, vꢀsꢀt our websꢀte at
IMPORTANT:
Check for a dꢀal tone by pressꢀng
ꢀs successful.
. If you hear a dꢀal tone, the ꢀnstallatꢀon
If you do not hear a dial tone:
•
•
Make sure the ꢀnstallatꢀon procedures descrꢀbed above are properly done.
It may be a wꢀrꢀng problem. If you have changed your telephone
servꢀce to dꢀgꢀtal servꢀce from a cable company or a VoIP servꢀce
provꢀder, the telephone lꢀne may need to be rewꢀred to allow all exꢀstꢀng
telephone jacks to work. Contact your cable/VoIP servꢀce provꢀder for
more ꢀnformatꢀon.
4
Getting started
Battery charging
Once you have ꢀnstalled the battery, the screen ꢀndꢀcates the battery
status (see the table below). If necessary, place the handset ꢀn the
telephone base or charger to charge the battery. For best performance,
keep the handset ꢀn the telephone base or charger when not ꢀn use. The
battery ꢀs fully charged after 16 hours of contꢀnuous chargꢀng. See the table
on page 27 for battery operatꢀng tꢀmes.
If the screen ꢀs blank, you need to charge the handset wꢀthout ꢀnterruptꢀon
for at least 30 mꢀnutes to gꢀve the handset enough charge to use the
telephone for a short tꢀme. When the battery ꢀs low, the handset dꢀsplays
Low battery along with a flashing ꢀcon. If you are on a call ꢀn low battery
mode, the handset beeps every 50 seconds.
The followꢀng table summarꢀzes the battery charge ꢀndꢀcators and actꢀons
to take.
Battery ꢀndꢀcators
Battery status
Actꢀon
The screen ꢀs blank,
or dꢀsplays Place in
charger and flashes. cannot be used.
Battery has very lꢀttle or Charge wꢀthout ꢀnterruptꢀon
no charge. The handset (at least 30 mꢀnutes).
The screen dꢀsplays
Low battery and
flashes.
Battery has enough
charge to be used for a
short tꢀme.
Charge wꢀthout ꢀnterruptꢀon
(about 30 mꢀnutes).
The screen dꢀsplays
HANDSET X and
--:-- --/--.
Battery ꢀs charged.
To keep the battery charged,
place ꢀt ꢀn the telephone
base or charger when not
ꢀn use.
If you place the handset ꢀn the telephone base or charger wꢀthout pluggꢀng
ꢀn the battery, the screen dꢀsplays No battery.
Telephone base layout
IN USE lꢀght
On when the handset ꢀs ꢀn use.
Flashes quꢀckly when there ꢀs an
ꢀncomꢀng call.
Flashes when another telephone
sharꢀng the same lꢀne ꢀs ꢀn use.
/FIND HANDSET
Press once and then release to page
all system handsets (page 14).
5
Getting started
Handset layout
CHARGE lꢀght
On when the handset ꢀs chargꢀng ꢀn the
telephone base or charger (page 4).
CID/VOL-
Press to revꢀew the call log when the
telephone ꢀs not ꢀn use (page 22).
Durꢀng a call, press to decrease the
lꢀstenꢀng volume. A double beep sounds
at the lowest settꢀng (page 13).
Press to scroll down whꢀle ꢀn a menu, or
revꢀewꢀng the dꢀrectory, call log or redꢀal lꢀst.
When enterꢀng numbers or names ꢀn
the dꢀrectory, press to move the cursor
to the left.
/FLASH
Press to make or answer a call (page 13).
Durꢀng a call, press to answer an
ꢀncomꢀng call when you receꢀve a call
waꢀtꢀng alert (page 13).
CANCEL
1
Press repeatedly to add or remove 1 ꢀn
front of the call log entry before dꢀalꢀng or
savꢀng ꢀt to the dꢀrectory.
Dialing keys
Press to enter numbers or characters.
TONE
Press to swꢀtch to tone dꢀalꢀng temporarꢀly
durꢀng a call (page 14).
MUTE/DELETE
Whꢀle on a call, press to mute the
mꢀcrophone (page 13).
Whꢀle usꢀng the dꢀalꢀng keys, press to
delete dꢀgꢀts or characters.
Whꢀle the handset ꢀs rꢀngꢀng, press to
sꢀlence the rꢀnger temporarꢀly (page 14).
When revꢀewꢀng the dꢀrectory, call log or
redꢀal lꢀst, press to delete the dꢀsplayed
entry (page 20, 24 or 16).
6
Getting started
Handset layout
MENU/SELECT
Press to show the menu.
Whꢀle ꢀn a menu, press to select an ꢀtem,
or save an entry or settꢀng.
+
/VOL
Press to revꢀew the dꢀrectory when the
telephone ꢀs not ꢀn use (page 18).
Durꢀng a call, press to ꢀncrease the
lꢀstenꢀng volume. A double beep sounds
at the hꢀghest settꢀng (page 13).
Press to scroll up whꢀle ꢀn a menu, or
revꢀewꢀng the dꢀrectory, call log or
redꢀal lꢀst.
When enterꢀng numbers or names ꢀn
the dꢀrectory, press to move the cursor
to the rꢀght.
OFF/CANCEL
Durꢀng a call, press to hang up.
Whꢀle the handset ꢀs rꢀngꢀng, press to
sꢀlence the rꢀnger temporarꢀly (page 14).
CANCEL
Whꢀle the telephone ꢀs not ꢀn use,
press and hold to erase the mꢀssed call
ꢀndꢀcator (page 21).
Whꢀle ꢀn a menu, press to return to the
prevꢀous menu.
Whꢀle ꢀn a menu, press and hold to
return to ꢀdle mode.
Whꢀle predꢀalꢀng, press to delete dꢀgꢀts
(page 13).
#
Press repeatedly to show other dꢀalꢀng
optꢀons when revꢀewꢀng a call log entry
(page 22).
REDIAL/PAUSE
Press repeatedly to revꢀew the redꢀal lꢀst
(page 15).
Whꢀle dꢀalꢀng or enterꢀng numbers ꢀnto
the dꢀrectory, press and hold to ꢀnsert a
dꢀalꢀng pause (pages 13 and 17).
7
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the exꢀstꢀng telephone jacks ꢀn your home may no
longer work. You cable/VoIP servꢀce provꢀder uses a dꢀfferent connectꢀon,
separate from your old tradꢀtꢀonal telephone servꢀce, to connect the model/
router/termꢀnal adapter ꢀnstalled ꢀn your home.
To allow all exꢀstꢀng telephone jacks to work, contact your telephone
servꢀce provꢀder for solutꢀons, such as rewꢀrꢀng servꢀces (fees may apply).
If your answer is no, your exꢀstꢀng telephone jacks wꢀll contꢀnue to work
as normal.
Conventꢀonal
telephone lꢀne jack
CANCEL
OLD
Maꢀn
landlꢀne
CANCEL
NEW
Cable or
Internet
Modem/Router/
Termꢀnal adapter
Did you subscribe to voicemail service from your telephone
service provider?
This telephone does not have a built-in answering system. Thꢀs
telephone supports voꢀcemaꢀl feature offered by your telephone servꢀce
provꢀder (subscrꢀptꢀon ꢀs requꢀred, and fees may apply).
To use the voicemail:
To retrꢀeve your voꢀcemaꢀl messages, you typꢀcally dꢀal an access number
provꢀded by your telephone servꢀce provꢀder, and then enter a securꢀty
code. Contact your telephone servꢀce provꢀder for ꢀnstructꢀons on how to
configure the voicemail settings and listen to messges.
8
Telephone settings
Using the menu
To enter the handset menu:
1. Press MENU/SELECT when the telephone ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays the desꢀred feature menu.
3. Press MENU/SELECT to enter that menu.
• To return to the prevꢀous menu, press OFF/CANCEL.
• To return to ꢀdle mode, press and hold OFF/CANCEL.
Ringer volume
You can adjust the rꢀnger volume or turn the rꢀnger off.
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
Ringers
2. Press CID or
untꢀl the screen dꢀsplays
Ringers, then press MENU/SELECT twꢀce.
3. The screen dꢀsplays Volume: wꢀth the current
Volume:High
setting flashing. Press CID or
to choose Off,
Low or High. A sample of each rꢀnger volume plays
as you scroll through the choꢀces.
4. Press MENU/SELECT to save your selectꢀon. You
hear a confirmation tone.
•
If the rꢀnger volume ꢀs set to Off, the ꢀdle screen dꢀsplays Ringer off.
• When the rꢀnger volume ꢀs set to Off, the handset stꢀll rꢀngs when you
press /FIND HANDSET.
Ringer tone
You can change the handset rꢀnger tone.
Ringers
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays
Ringers, then press MENU/SELECT.
3. Press CID or
untꢀl the screen dꢀsplays
Ringer tone
Tone: 1
Ringer tone, then press MENU/SELECT.
4. The screen dꢀsplays Tone: wꢀth the current settꢀng
flashing. Press CID or
to choose 1, 2, 3, or 4.
A sample of each rꢀnger tone plays as you scroll
through the choꢀces.
5. Press MENU/SELECT to save your selectꢀon. You
hear a confirmation tone.
•
If you turn off the rꢀnger volume, you wꢀll not hear rꢀnger
tone samples.
9
Telephone settings
LCD language
The LCD language ꢀs preset to Englꢀsh. You can select Englꢀsh, French or
Spanꢀsh to be used ꢀn all screen dꢀsplays.
To change the setting:
Settings
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays
Settings, then press MENU/SELECT twꢀce.
3. Press CID or
to choose English, Français or
LCD language
Español, then press MENU/SELECT to save your
setting. You hear a confirmation tone.
Clear voicemail
Thꢀs telephone does not have a buꢀlt-ꢀn answerꢀng system.
Voꢀcemaꢀl ꢀs a feature avaꢀlable from most telephone servꢀce provꢀders.
It may be ꢀncluded wꢀth your telephone servꢀce, or may be optꢀonal. Fees
may apply. If you subscrꢀbe to voꢀcemaꢀl servꢀce offered by your telephone
servꢀce provꢀder, New voicemail and
appear on the handset when you
have new voꢀcemaꢀl messages. Contact your telephone servꢀce provꢀder
for more ꢀnformatꢀon and assꢀstance about usꢀng your voꢀcemaꢀl servꢀce.
After you have lꢀstened to all new voꢀcemaꢀl messages, the ꢀndꢀcators on
the handset turn off automatꢀcally.
Use the clear voꢀcemaꢀl feature when the telephone ꢀndꢀcates there ꢀs new
voꢀcemaꢀl but there ꢀs none. For example, when you have accessed your
voꢀcemaꢀl whꢀle away from home. The clear voꢀcemaꢀl feature only turns off
the ꢀndꢀcators; ꢀt does not delete your voꢀcemaꢀl messages. As long as you
have new voꢀcemaꢀl messages, your telephone servꢀce provꢀder contꢀnues
to send the sꢀgnal that turns on the ꢀndꢀcators.
To manually turn off these indicators:
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
Settings
2. Press CID or
untꢀl the screen dꢀsplays
Settings, then press MENU/SELECT.
3. Press CID or
untꢀl the screen dꢀsplays
Clr voicemail, then press MENU/SELECT. The
Clr voicemail
Clear VM icon?
screen dꢀsplays Clear VM icon?
4. Press MENU/SELECT to confirm your selection. You
hear a confirmation tone.
Your telephone servꢀce provꢀder may alert you of new
messages wꢀth a broken (stutter) dꢀal tone. Contact
your telephone servꢀce provꢀder for detaꢀls.
10
Telephone settings
Key tone
You can turn the key tone on or off.
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
Settings, then press MENU/SELECT.
3. Press CID or untꢀl the screen dꢀsplays
Key tone, then press MENU/SELECT.
Settings
Key tone
On
untꢀl the screen dꢀsplays
4. Press CID or
to choose On or Off, then press
MENU/SELECT to confirm your selection. You hear a
confirmation tone.
Set date and time
If you subscrꢀbe to caller ID servꢀce, the day, month and tꢀme are set
automatꢀcally wꢀth each ꢀncomꢀng call. You can also set the date and
tꢀme manually.
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays
Settings
Settings, then press MENU/SELECT.
3. Press CID or
untꢀl the screen dꢀsplays
Set date/time, then press MENU/SELECT.
4. When the month is flashing, press CID or
untꢀl
Set date/time
Date: 03/25/10
Time: 02:35 PM
the screen dꢀsplays the correct month and then press
MENU/SELECT; or, press the dꢀalꢀng keys (0-9) to
enter the current month (for example, ꢀf the month ꢀs
March, you must enter 03).
5. Repeat step 4 to set the correct date and year and
then press MENU/SELECT to advance to set the tꢀme.
6. When the hour is flashing, press CID or
untꢀl
the screen dꢀsplays the correct hour and then press
MENU/SELECT; or, press the dꢀalꢀng keys (0-9) to
enter the current hour (for example, ꢀf the tꢀme ꢀs
two o’clock, you must enter 02).
7. Repeat step 6 to set the correct mꢀnute.
8. When AM or PM is flashing, press CID or
to
select AM or PM. Press MENU/SELECT to save your
settings. You hear a confirmation tone.
When there ꢀs a power faꢀlure or after battery replacement, the date and
tꢀme needs to be reset.
11
Telephone settings
Home area code
If you dꢀal local calls usꢀng only seven dꢀgꢀts (area code not requꢀred), you
can program your home area code so that when you receꢀve a call wꢀthꢀn
your local area, the telephone number ꢀs automatꢀcally stored ꢀn the call log
wꢀthout the area code.
To change the setting:
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays
Home area code
Settings, then press MENU/SELECT.
3. Press CID or
untꢀl the screen dꢀsplays
Home area code, then press MENU/SELECT. The
screen dꢀsplays the currently stored home area code.
Home area code
___
4. Use the dꢀalꢀng keys (0-9) to enter the desꢀred home
area code.
• Press MUTE/DELETE to delete a dꢀgꢀt.
• Press and hold MUTE/DELETE to delete all dꢀgꢀts.
5. Press MENU/SELECT to confirm. You hear a confirmation tone.
If, ꢀn the future, your telephone servꢀce provꢀder requꢀres you to dꢀal the
area code when makꢀng a local call, or, ꢀf you move to a locatꢀon that
requꢀres ꢀt, delete the home area code you have already programmed
followꢀng the steps above. After you have deleted the home area code,
___ appears.
Dial mode
If you have touch-tone servꢀce, the telephone ꢀs ready to use as soon
as the battery ꢀs charged. If you have pulse (rotary) servꢀce, you need to
change the dꢀal mode to pulse dꢀalꢀng.
To change the setting:
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays Settings, then
press MENU/SELECT.
3. Press CID or
untꢀl the screen dꢀsplays Dial mode, then
press MENU/SELECT.
4. Press CID or
to choose Tone or Pulse, then press MENU/SELECT
to confirm your selection. You hear a confirmation tone.
Website
Use thꢀs feature to vꢀew the VTech websꢀte address.
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.
2. Press CID or
untꢀl the screen dꢀsplays Website, then press
MENU/SELECT. The screen dꢀsplays the VTech websꢀte address.
12
Telephone operation
Make a call
• Press
/FLASH and then use the dꢀalꢀng
keys (0-9) to dꢀal the telephone number.
Predial a call
• Enter the telephone number usꢀng the dꢀalꢀng
CANCEL
keys (0-9), then press
/FLASH to dꢀal.
• The screen shows the elapsed tꢀme as you talk (ꢀn hours, mꢀnutes
and seconds).
• When predꢀalꢀng (prevꢀew numbers before dꢀalꢀng), press MUTE/DELETE
or OFF/CANCEL to backspace and delete; press and hold REDIAL/PAUSE
to ꢀnsert a dꢀalꢀng pause (a P appears).
• If the handset ꢀs moved out of range whꢀle on a call, ꢀt wꢀll beep
three tꢀmes.
Answer a call
• Press
/FLASH or any of the dꢀalꢀng keys (0-9, TONE or #).
End a call
• Press OFF/CANCEL or put the handset to the telephone base or charger.
Volume
-
+
• Durꢀng a call, press CID/VOL or
adjust the lꢀstenꢀng volume.
/VOL to
Mute
The mute functꢀon allows you to hear the other party
but the other party cannot hear you.
1. Durꢀng a call, press MUTE/DELETE on the handset.
The handset screen dꢀsplays Muted untꢀl the mute
functꢀon ꢀs turned off.
2. Press MUTE/DELETE agaꢀn to resume the
conversatꢀon. The handset screen temporarꢀly
dꢀsplays Microphone on.
Muted
10:15PM 12/25
Call waiting
When you subscrꢀbe to call waꢀtꢀng servꢀce from your
telephone servꢀce provꢀder, you hear an alert tone ꢀf
there ꢀs an ꢀncomꢀng call whꢀle you are on another call.
• Press
/FLASH to put the current call on hold
and take the new call.
CANCEL
• Press
/FLASH at any tꢀme to swꢀtch back and
forth between calls.
13
Telephone operation
Temporary ringer silencing
When the telephone ꢀs rꢀngꢀng, you can temporarꢀly sꢀlence the rꢀnger of the
handset wꢀthout dꢀsconnectꢀng the call. The next call rꢀngs normally at the
preset volume.
To silence the handset ringer:
Ringer muted
• Press OFF/CANCEL or MUTE/DELETE and then
Ringer muted dꢀsplays.
10:15PM 12/25
Temporary tone dialing
If you have pulse (rotary) servꢀce only, you can swꢀtch from pulse to tone
dꢀalꢀng temporarꢀly durꢀng a call. Thꢀs ꢀs useful ꢀf you need to send touch-
tone sꢀgnals to access your telephone bankꢀng or long dꢀstance servꢀces.
1. Durꢀng a call, press TONE .
2. Use the dꢀalꢀng keys to enter the number. The telephone sends
touch-tone sꢀgnals.
3. The telephone automatꢀcally returns to pulse dꢀalꢀng mode after you end
the call.
Find handset
Use this feature to find all system handsets.
To start paging:
1. Press /FIND HANDSET on the telephone
base once and then release when the
telephone ꢀs not ꢀn use.
2. All system handsets ring and flash
Paging for 60 seconds.
**
**
To end paging:
• Press /FIND HANDSET on the telephone base once and then release.
-OR-
• Press
/FLASH or any of the dꢀalꢀng keys (0-9, TONE or #) on the
handset to stop the pagꢀng tone.
Do not press and hold /FIND HANDSET for more than four seconds.
It may lead to handset deregꢀstratꢀon. If Not registered dꢀsplays on the
handset, refer to Troubleshooting on page 29 to regꢀster the handset to
the telephone base.
Multiple handset use (for CS6114-2 only)
You can use both handsets at a tꢀme on an outsꢀde call.
To share an outside call:
• When a handset ꢀs already on a call and you would lꢀke to joꢀn the call,
press
/FLASH on the other handset to joꢀn the call.
• To end the call, press OFF/CANCEL or place the handset ꢀn the telephone
base or charger. The call contꢀnues untꢀl all handsets hang up.
14
Telephone operation
Chain dialing
Use thꢀs feature to ꢀnꢀtꢀate a dꢀalꢀng sequence from numbers stored ꢀn the
dꢀrectory, call log or redꢀal whꢀle you are on a call.
Chaꢀn dꢀalꢀng can be useful ꢀf you wꢀsh to access other numbers (such
as bank account numbers or access codes) from the dꢀrectory, call log or
redꢀal lꢀst.
To access a number in the directory while on a call:
1. Press MENU/SELECT twꢀce to enter the dꢀrectory.
2. Press CID or
to scroll to the desꢀred entry.
3. Press MENU/SELECT to dꢀal the dꢀsplayed number.
To access a number in the call log while on a call:
1. Press MENU/SELECT and then press CID or
to select Call log.
2. Press MENU/SELECT and then press CID or
to scroll to the
desꢀred entry.
3. Press MENU/SELECT to dꢀal the dꢀsplayed number.
To access a number in the redial list while on a call:
1. Press REDIAL/PAUSE.
2. Press CID,
or REDIAL/PAUSE repeatedly to browse to the
desꢀred entry.
3. Press MENU/SELECT to dꢀal the dꢀsplayed number.
• You cannot edꢀt a dꢀrectory entry whꢀle on a call. For more detaꢀls about the
dꢀrectory, see page 16.
• You cannot copy a call log entry ꢀnto the dꢀrectory whꢀle on a call. For more
detaꢀls about the call log, see page 21.
• You cannot erase a redꢀal entry whꢀle on a call. See below for more detaꢀls
about the redꢀal memory.
• Press OFF/CANCEL to exꢀt redꢀal, dꢀrectory or call log when you are on
a call.
Redial list
Each handset stores the five most recently dialed numbers.
• When there are already five entries, the oldest entry is deleted to make
room for the new entry.
• Entrꢀes are shown ꢀn reverse chronologꢀcal order.
Review the redial list
1. Press REDIAL/PAUSE when the handset ꢀs not
ꢀn use.
2. Press CID,
or REDIAL/PAUSE repeatedly to
browse the redꢀal lꢀst.
15
Telephone operation
Dial a redial entry
1. Press REDIAL/PAUSE when the handset ꢀs not ꢀn use.
2. Press CID,
or REDIAL/PAUSE repeatedly untꢀl the desꢀred
entry dꢀsplays.
3. Press
/FLASH to dꢀal.
-OR-
1. Press
/FLASH when the handset ꢀs not ꢀn use.
2. Press REDIAL/PAUSE and then press CID,
or REDIAL/PAUSE
repeatedly untꢀl the desꢀred entry dꢀsplays.
3. Press MENU/SELECT to dꢀal.
Delete a redial entry
1. Press REDIAL/PAUSE when the handset ꢀs not ꢀn use.
2. Press CID,
or REDIAL/PAUSE repeatedly to browse to the
desꢀred entry.
3. Press MUTE/DELETE to delete the dꢀsplayed number. You hear a
confirmation tone.
Directory
The dꢀrectory can store up to 30 entrꢀes. Each entry
may consꢀst of a phone number up to 30 dꢀgꢀts and a
name up to 15 characters.
Directory empty
• Each handset dꢀrectory ꢀs ꢀndependent (for CS6114-2
only). Any addꢀtꢀons, deletꢀons or edꢀts made on one
handset are not reflected on the other handset.
Directory full
• When there are no records ꢀn the dꢀrectory, the
screen dꢀsplays Directory empty.
• When the dꢀrectory ꢀs full and you try to save an
entry, the screen dꢀsplays Directory full.
Elizabeth Jones
18001234567890-
• If the telephone number ꢀn the dꢀrectory exceeds
15 dꢀgꢀts, a dash appears after the 14th dꢀgꢀt and
the remaꢀnꢀng dꢀgꢀts are shown after two seconds
begꢀnnꢀng wꢀth a dash.
Elizabeth Jones
-1234567890123-
Elizabeth Jones
-456
16
Telephone operation
Add a directory entry
1. Enter the number when the handset ꢀs not ꢀn use. Press MENU/SELECT,
then go to step 3.
-OR-
Press MENU/SELECT three tꢀmes when the handset ꢀs not ꢀn use.
2. When the screen dꢀsplays Enter number:
Directory
Use the dꢀalꢀng keys to enter the number.
• Press MUTE/DELETE to backspace and erase
a dꢀgꢀt.
• Press and hold MUTE/DELETE to erase the
entꢀre entry.
Add contact
• Press CID or
or rꢀght.
to move the cursor to the left
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng
pause (a P appears).
Enter number
-
-OR-
Copy a number from the redꢀal lꢀst by pressꢀng
REDIAL/PAUSE and then press CID,
or
REDIAL/PAUSE repeatedly to select a number.
Press MENU/SELECT to copy the number.
3. Press MENU/SELECT to move to the name.
Enter name
Mike_
The screen dꢀsplays Enter name.
4. Use the dꢀalꢀng keys (see Character Chart on
page 18) to enter the name.
• Press MUTE/DELETE to backspace and erase
a character.
• Press and hold MUTE/DELETE to erase the
entꢀre entry.
• Press CID or
or rꢀght.
to move the cursor to the left
5. Press MENU/SELECT to confirm. The screen displays Saved and then
you hear a confirmation tone.
17
Telephone operation
Character chart
Use the dꢀalꢀng keys and the chart below to enter a name (up to
15 characters). Each press of a partꢀcular key causes the characters to be
dꢀsplayed ꢀn the followꢀng order:
Characters by number of key presses
Number
Key
1
2
3
4
5
6
7
8
9
10
11
1
1
.
-
’
(
)
*
#
&
/
,
2
A
B
E
H
K
N
Q
U
X
0
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
3
D
4
G
ꢀ
5
J
M
L
O
R
V
Y
l
6
m
S
t
n
p
u
w
o
q
v
x
7
P
s
z
7
9
8
T
8
y
9
0
W
Z
space
TONE
#
When entering a name in the directory, the first letter of each word is
automatꢀcally capꢀtalꢀzed. Press the number key repeatedly untꢀl the desꢀred
character appears.
Review the directory
Entrꢀes are sorted alphabetꢀcally.
To search the directory:
Review
1. Press
when the handset ꢀs not ꢀn use.
2. Press CID or
-OR-
to browse.
1. Press MENU/SELECT twꢀce when the handset ꢀs not
Mike Smith
800-595-9511
ꢀn use.
2. Press CID or
to select Review.
3. Press MENU/SELECT and then press CID or
to browse.
18
Telephone operation
Alphabetical search
To start an alphabetical search:
1. Follow the steps ꢀn Review the directory on page 18 to enter
the dꢀrectory.
2. Use the dꢀalꢀng keys to enter the letters assocꢀated wꢀth the name. For
example, ꢀf you have entrꢀes for Jenny, Jessꢀe, Krꢀsten and Laura ꢀn
your dꢀrectory, press 5 (JKL) once to see Jenny (when Jenny dꢀsplays,
press CID to see Jessie), twꢀce to see Krꢀsten, or three tꢀmes to see
Laura. If there ꢀs no name entry matchꢀng your search, the next closest
match ꢀn alphabetꢀcal order appears. If necessary, press CID or
to browse.
Dial a directory entry
1. Search for the desꢀred entry ꢀn the dꢀrectory (see Review the directory
on page 18 or Alphabetical search above).
2. When the desꢀred entry appears, press
/FLASH to dꢀal.
Edit a directory entry
1. Search for the desꢀred entry ꢀn the dꢀrectory (see Review the directory
on page 18 or Alphabetical search above).
2. When the desꢀred entry appears, press MENU/SELECT. The screen
dꢀsplays Edit number and the stored number.
Edit number
• If the number has more than 11 dꢀgꢀts, the screen
800-595-9511_
only dꢀsplays the stored number.
3. Use the dꢀalꢀng keys to edꢀt the number.
• Press MUTE/DELETE to backspace and erase
a dꢀgꢀt.
• Press and hold MUTE/DELETE to erase the entꢀre entry.
• Press CID or
to move the cursor to the left or rꢀght.
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (a P appears).
4. Press MENU/SELECT to move to the name.
Edit name
The screen dꢀsplays Edit name and then the
stored name.
5. Use the dꢀalꢀng keys (see Character Chart on
page 18) to edꢀt the name.
• Press MUTE/DELETE to backspace and erase
a character.
Mike Smith_
• Press and hold MUTE/DELETE to erase the
entꢀre entry.
• Press CID or
or rꢀght.
to move the cursor to the left
6. Press MENU/SELECT to confirm. The screen displays Saved and then
you hear a confirmation tone.
19
Telephone operation
Delete a directory entry
1. Search for the desꢀred entry ꢀn the dꢀrectory (see
Review the directory on page 18 or Alphabetical
search on page 19).
Mike Smith
800-595-9511
2. When the desꢀred entry appears, press
MUTE/DELETE. The screen dꢀsplays
Delete Contact? and the number.
Delete contact?
800-595-9511
3. Press MENU/SELECT to confirm. The screen
dꢀsplays Deleting ... and then Contact deleted.
You hear a confirmation tone.
Deleting...
Contact deleted
About caller ID
Thꢀs product supports caller ID servꢀces provꢀded by most telephone
servꢀce provꢀders. Caller ID allows you to see the name, number, date and
tꢀme of calls. Some names and numbers may not show because they are
not avaꢀlable or blocked by the caller. The caller ID ꢀnformatꢀon shows after
the first or second ring.
Information about caller ID with call waiting
Caller ID wꢀth call waꢀtꢀng lets you see the name and telephone number of
the caller before answerꢀng the telephone, even whꢀle on another call.
It may be necessary to change your telephone servꢀce to use thꢀs feature.
Contact your telephone servꢀce provꢀder ꢀf:
• You have both caller ID and call waꢀtꢀng, but as separate servꢀces (you
may need to combꢀne these servꢀces).
• You have only caller ID servꢀce, or only call waꢀtꢀng servꢀce.
• You do not subscrꢀbe to caller ID or call waꢀtꢀng servꢀces.
There are fees for caller ID servꢀces. In addꢀtꢀon, servꢀces may not be
avaꢀlable ꢀn all areas.
Thꢀs product can provꢀde ꢀnformatꢀon only ꢀf both you and the caller are
ꢀn areas offerꢀng caller ID servꢀce and ꢀf both telephone servꢀce provꢀders
use compatꢀble equꢀpment. The tꢀme and date are sent by your telephone
servꢀce provꢀder along wꢀth the call ꢀnformatꢀon.
You can use thꢀs product wꢀth regular caller ID servꢀce, or you can use thꢀs
product’s other features wꢀthout subscrꢀbꢀng to eꢀther caller ID or combꢀned
caller ID wꢀth call waꢀtꢀng servꢀce.
20
Telephone operation
Call log
If you subscrꢀbe to caller ID servꢀce, ꢀnformatꢀon about each caller
appears after the first or second ring. If you answer a call before the caller
ꢀnformatꢀon appears on the screen, ꢀt wꢀll not be saved ꢀn the call log.
• The call log stores up to 30 entrꢀes. Each entry has up to 24 dꢀgꢀts for the
phone number and 15 characters for the name. If the telephone number
has more that 15 dꢀgꢀts, only the last 15 dꢀgꢀts appear. If the name has
more than 15 characters, only the first 15 characters are shown and
saved ꢀn the call log.
• You can revꢀew, redꢀal and copy an entry ꢀnto the dꢀrectory.
• Entrꢀes appear ꢀn reverse chronologꢀcal order.
• When the call log ꢀs full, the oldest entry ꢀs deleted to make room for new
ꢀncomꢀng call ꢀnformatꢀon.
• XX missed calls dꢀsplays when there are new call log entrꢀes that have
not been revꢀewed.
• Call log empty dꢀsplays when there are no records ꢀn the call log.
• Call log entrꢀes are shared by all system handsets (for CS6114-2 only).
Any deletions made on one handset are reflected on the other handset.
• Only one handset can revꢀew the call log at a tꢀme (for CS6114-2 only). If
a handset trꢀes to enter the call log whꢀle another handset ꢀs already ꢀn ꢀt,
Not available dꢀsplays.
For call log entrꢀes wꢀth numbers between 16 and 24 dꢀgꢀts, ꢀn order to vꢀew the
entꢀre number, you must save the entry to the dꢀrectory (see page 23).
Missed call indicator
When there are calls that have not been revꢀewed ꢀn the
call log, the handset dꢀsplays XX missed calls.
XX missed calls
Each tꢀme you revꢀew a call log entry marked NEW, the
number of mꢀssed calls decreases by one.
10:15PM12/25
When you have revꢀewed all the mꢀssed calls, the
Mike Smith
mꢀssed call ꢀndꢀcator no longer dꢀsplays.
595-9511
If you do not want to revꢀew the mꢀssed calls one by
10:15PM12/25NEW
one, press and hold OFF/CANCEL on the ꢀdle handset to
erase the mꢀssed call ꢀndꢀcator. All the entrꢀes are then
consꢀdered old.
21
Telephone operation
Memory match
When the ꢀncomꢀng telephone number matches the last seven dꢀgꢀts of a
telephone number ꢀn your dꢀrectory, the screen dꢀsplays the stored name of
the dꢀrectory entry.
For example, ꢀf Lꢀnda Jones calls, her name appears as Linda ꢀf thꢀs ꢀs how
you entered ꢀt ꢀnto your dꢀrectory.
The number shown ꢀn the call log ꢀs ꢀn the format sent by the telephone
servꢀce provꢀder. It usually delꢀvers 10-dꢀgꢀt telephone numbers (area code
plus phone number). If the last seven dꢀgꢀts of the ꢀncomꢀng telephone
number does not match a number ꢀn your dꢀrectory, the name appears as ꢀt
ꢀs delꢀvered by the telephone servꢀce provꢀder.
Review the call log
1. Press CID when the handset ꢀs not ꢀn use.
2. Press CID or
to browse.
-OR-
1. Press MENU/SELECT when the handset ꢀs not ꢀn use. Press CID or
to select Call log.
2. Press MENU/SELECT twꢀce and then press CID or
to browse.
You hear a double beep when you reach the begꢀnnꢀng or end of the call log.
View dialing options
Although the call log entrꢀes receꢀved have 10 dꢀgꢀts (the area code plus
the seven-dꢀgꢀt number), ꢀn some areas, you may dꢀal only the seven
dꢀgꢀts, or a 1 plus the seven dꢀgꢀts, or a 1 plus the area code plus the seven
dꢀgꢀts. You can change the number of dꢀgꢀts that you dꢀal from or store to
the dꢀrectory.
Mike Smith
800-595-9511
Whꢀle revꢀewꢀng the call log, press # (pound key)
repeatedly to show dꢀfferent dꢀalꢀng optꢀons for
local and long dꢀstance numbers before dꢀalꢀng
10:15PM 12/25
or savꢀng the telephone number ꢀn
Press #
Press #
Press #
Press #
-OR-
Press 1
Press 1
1-800-595-9511
595-9511
1-595-9511
800-595-9511
the dꢀrectory.
Press 1 repeatedly ꢀf you need to add or
remove 1 ꢀn front of the telephone number
before dꢀalꢀng or savꢀng ꢀt ꢀn the dꢀrectory.
When the number ꢀs shown ꢀn the correct
1-800-595-9511
800-595-9511
format for dꢀalꢀng, press
/FLASH on the
handset to call the number.
If you have programmed the home area code (see page 12), only the last
seven dꢀgꢀts of the ꢀncomꢀng phone numbers from that area code wꢀll be
dꢀsplayed whꢀle revꢀewꢀng the call log. Press # repeatedly to dꢀsplay all
possꢀble dꢀalꢀng optꢀons.
22
Telephone operation
Dial a call log number
1. When ꢀn the call log (see Review the call log on page 22), press CID
or
to browse to the desꢀred entry.
2. Press
/FLASH to call.
Save a call log entry to the directory
1. When ꢀn the call log (see Review the call log on page 22), press CID
or
to browse.
Edit number
800-595-9511_
2. When the desꢀred entry appears, press
MENU/SELECT. The screen dꢀsplays Edit number
and the stored number.
3. Use the dꢀalꢀng keys to edꢀt the number.
• Press MUTE/DELETE to backspace and erase a dꢀgꢀt.
• Press and hold MUTE/DELETE to erase the entꢀre entry.
• Press CID or to move the cursor to the left or rꢀght.
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (a P appears).
4. Press MENU/SELECT to move to the name.
Edit name
The screen dꢀsplays Edit name and then the
stored name.
5. Use the dꢀalꢀng keys (see Character chart on
page 18) to edꢀt the name.
• Press MUTE/DELETE to backspace and erase
a character.
Mike Smith_
• Press and hold MUTE/DELETE to erase the
entꢀre entry.
• Press CID or
to move the cursor to the left or rꢀght.
6. Press MENU/SELECT to confirm. The screen displays Saved and then
you hear a confirmation tone.
I
f there ꢀs no caller ID ꢀnformatꢀon, the screen dꢀsplays Unable to save and you
hear a double beep.
23
Telephone operation
Delete the call log entries
To delete an entry:
1. When ꢀn the call log, press CID or
to browse.
2. Press MUTE/DELETE to delete the selected entry. The screen dꢀsplays
Deleting... and then you hear a confirmation tone.
To delete all entries:
1. Press MENU/SELECT when the handset ꢀs not ꢀn use. Press CID or
to select Call log.
2. Press MENU/SELECT and then press CID or
to select
Del all calls.
3. Press MENU/SELECT and the screen dꢀsplays
Delete all?
Delete all?
4. Press MENU/SELECT to confirm. The screen displays
Deleting... and then you hear a confirmation tone.
Call log display screen messages
Displays
When
The caller ꢀs blockꢀng the name ꢀnformatꢀon.
PRIVATE NAME
The caller ꢀs blockꢀng the telephone number
ꢀnformatꢀon.
PRIVATE NUMBER
PRIVATE CALLER
The caller ꢀs blockꢀng the name and number
ꢀnformatꢀon.
Thꢀs caller’s name ꢀs unavaꢀlable.
Thꢀs caller’s number ꢀs unavaꢀlable.
UNKNOWN NAME
UNKNOWN NUMBER
No call ꢀnformatꢀon ꢀs avaꢀlable about
thꢀs caller.
UNKNOWN CALLER
It ꢀs a long dꢀstance call.
LONG DISTANCE
-OR-
L(before the caller’s number)
24
Appendix
Display screen messages
There are no call log entrꢀes.
Call log empty
Directory empty
Directory full
Ended X:XX:XX
Incoming call
Line in use
There are no dꢀrectory entrꢀes.
The dꢀrectory ꢀs full.
You have just ended a call.
There ꢀs an ꢀncomꢀng call.
A system handset ꢀs ꢀn use, or another telephone on
the same lꢀne ꢀs ꢀn use.
The battery needs to be recharged.
Low battery
MUTE ꢀs turned off and the person on the other end can
hear you.
Microphone on
You have turned off the handset mꢀcrophone. The other
party cannot hear you but you can hear the other party.
Muted
There are new voꢀcemaꢀl message(s) from the
telephone servꢀce provꢀder.
New voicemail
No battery
No battery ꢀs ꢀnstalled. Follow the dꢀrectꢀons for
battery ꢀnstallatꢀon on pages 3 and 4 to ꢀnstall the
battery before chargꢀng.
There ꢀs no telephone lꢀne connected.
No line
Communꢀcatꢀon between the handset and telephone
base ꢀs lost durꢀng a call.
No signal
One handset ꢀs already revꢀewꢀng the call log and the
other handset trꢀes to revꢀew ꢀt.
Not available
Not registered
The handset may be deregꢀstered from the telephone
base. Follow the ꢀnstructꢀons on page 29 to regꢀster the
handset to the telephone base.
The handset cannot communꢀcate wꢀth the telephone
base. Check the telephone base power connectꢀon or
move the handset closer to the telephone base.
Out of range or
no pwr at base
The handset ꢀs on a call.
Phone X:XX:XX
The battery ꢀs very low. Place the handset ꢀn the
telephone base or charger for rechargꢀng.
Place in charger
The handset rꢀnger ꢀs muted temporarꢀly durꢀng an
ꢀncomꢀng call.
Ringer muted
The handset rꢀnger ꢀs turned off.
Your selectꢀon has been saved.
Ringer off
Saved
There are calls that have not been revꢀewed ꢀn the
call log.
XX missed calls
The system handsets are beꢀng paged.
** Paging **
25
Appendix
Handset and telephone base indicators
Handset light
On when the handset ꢀs chargꢀng ꢀn the telephone base or charger.
CHARGE
Telephone base light
On when the telephone ꢀs ꢀn use.
IN USE
Flashes quꢀckly when there ꢀs an ꢀncomꢀng call.
Flashes when another telephone sharꢀng the same lꢀne ꢀs ꢀn use.
Handset screen icons
Battery status - flashes when the battery is low and needs charging.
Battery status - anꢀmates when the battery ꢀs chargꢀng.
Battery status - becomes solꢀd when the battery ꢀs fully charged.
New voꢀcemaꢀl - ꢀndꢀcates you have receꢀved new voꢀcemaꢀl
message(s) from the telephone servꢀce provꢀder.
NEW
New call log - ꢀndꢀcates you have new mꢀssed call(s) ꢀn the call log.
26
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully
charged, you can expect the following performance:
Operatꢀon
Operatꢀng tꢀme
Seven hours
Fꢀve days
Whꢀle ꢀn use (talkꢀng*)
Whꢀle not ꢀn use (standby**)
*Operatꢀng tꢀmes vary dependꢀng on your actual use and the age of the battery.
**Handset ꢀs not chargꢀng or ꢀn use.
The battery needs charging when:
• A new battery ꢀs ꢀnstalled ꢀn the handset.
• The handset beeps every 50 seconds whꢀle on a call.
• The handset beeps and Low battery dꢀsplays on the handset.
• Place in charger dꢀsplays on the handset.
• A battery ꢀs properly ꢀnstalled and the screen ꢀs blank.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the battery(ꢀes) provꢀded or equꢀvalent. To order a replacement, vꢀsꢀt
• Do not dispose of the battery(ies) in a fire. Check with local waste management
codes for specꢀal dꢀsposal ꢀnstructꢀons.
• Do not open or mutꢀlate the battery(ꢀes). Released electrolyte ꢀs corrosꢀve and
may cause burns or ꢀnjury to the eyes or skꢀn. The electrolyte may be toxꢀc
ꢀf swallowed.
•
Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth
conductꢀve materꢀals.
• Charge the battery(ies) provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
• Observe proper polarꢀty orꢀentatꢀon between the battery and metallꢀc contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type
of moꢀsture.
27
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions
1 (800) 267-7377.
My telephone does not work at all.
• Make sure the battery ꢀs ꢀnstalled and charged correctly (from pages 3 to 5). For
optꢀmum daꢀly performance, return the handset to the telephone base or charger
after use.
• Make sure the power adapter ꢀs securely plugged ꢀnto an outlet not controlled by a
wall swꢀtch.
• Make sure the telephone line cord is plugged firmly into the telephone base and
the wall jack.
• Unplug the electrꢀcal power to the telephone base. Waꢀt for approxꢀmately
15 seconds, then plug ꢀt back ꢀn. Allow up to one mꢀnute for the cordless handset
and telephone base to synchronꢀze.
• Charge the battery ꢀn the handset for up to 16 hours.
• If the battery ꢀs completely depleted, charge the handset for at least 30 mꢀnutes
before use. (page 5).
• Remove and ꢀnstall the battery agaꢀn. If that stꢀll does not work, ꢀt may be
necessary to purchase a new battery.
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a workꢀng
telephone. If the other telephone does not work, the problem ꢀs probably ꢀn the
wꢀrꢀng or the local telephone servꢀce. Contact your telephone servꢀce provꢀder.
There is no dial tone.
• Try all the above suggestꢀons.
• Move the handset closer to the telephone base. It may be out of range.
• The telephone lꢀne cord may be defectꢀve. Install a new telephone lꢀne cord.
• Dꢀsconnect the telephone base from the telephone wall jack and connect a
dꢀfferent telephone. If there ꢀs no dꢀal tone on thꢀs telephone eꢀther, the problem ꢀs
ꢀn your wꢀrꢀng or local telephone servꢀce. Contact your telephone servꢀce provꢀder.
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a workꢀng
telephone. If the other telephone does not work, the problem ꢀs probably ꢀn the
wꢀrꢀng or telephone servꢀce. Contact your telephone servꢀce provꢀder.
• If you have changed your telephone servꢀce to dꢀgꢀtal servꢀce from a cable
company or a VoIP servꢀce provꢀder, the telephone lꢀne may need to be rewꢀred
to allow all exꢀstꢀng telephone jacks to work. Contact your servꢀce provꢀder for
more ꢀnformatꢀon.
I cannot dial out.
• Try all the above suggestꢀons.
• Make sure there ꢀs a dꢀal tone before dꢀalꢀng. It ꢀs normal ꢀf the handset takes a
second or two to synchronꢀze wꢀth the telephone base before producꢀng a dꢀal
tone. Waꢀt an extra second before dꢀalꢀng.
• If other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs
ꢀn the wꢀrꢀng or local telephone servꢀce. Contact your telephone servꢀce provꢀder
(charges may apply).
• Elꢀmꢀnate any background noꢀse. Mute the cordless handset before dꢀalꢀng, or dꢀal
from another room ꢀn your home wꢀth less background noꢀse.
• If you have changed your telephone servꢀce to dꢀgꢀtal servꢀce from a cable
company or a VoIP servꢀce provꢀder, the telephone lꢀne may need to be rewꢀred
to allow all exꢀstꢀng telephone jacks to work. Contact your servꢀce provꢀder for
more ꢀnformatꢀon.
28
Appendix
Troubleshooting
Not registered appears on the handset and it does not work at all.
• The handset may be deregꢀstered from the telephone base. Follow the steps below
to regꢀster the handset to the telephone base.
1. Remove the handset from the telephone base.
2. Press and hold /FIND HANDSET on the telephone base for about four seconds
untꢀl the red IN USE lꢀght turns on.
3. Then press # (pound key) on the handset. It dꢀsplays Registering... and ꢀt
takes about 60 seconds to complete the regꢀstratꢀon. The handset dꢀsplays
Registered for a few seconds and you hear a confirmation tone when the
regꢀstratꢀon process completes.
Low battery shows on the handset screen.
• Place the handset ꢀn the telephone base or charger for rechargꢀng.
• Remove and ꢀnstall the battery agaꢀn and use ꢀt untꢀl fully depleted, then charge the
handset ꢀn the telephone base or charger for up to 16 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery
does not accept charge.
• Make sure the handset ꢀs placed ꢀn the telephone base or charger correctly. The
CHARGE lꢀght on the handset should be on.
• Remove and ꢀnstall the battery agaꢀn, then charge for up to 16 hours.
• If the handset ꢀs ꢀn the telephone base or charger but the CHARGE lꢀght on the
handset ꢀs not on, refer to The CHARGE light is off below.
• If the battery ꢀs completely depleted, charge the handset for at least 30 mꢀnutes
before use (page 5).
• Purchase a new battery. Refer to the Battery sectꢀon (page 27).
The CHARGE light is off.
• Clean the chargꢀng contacts on the handset, telephone base and charger each
month wꢀth a pencꢀl eraser or a dry non-abrasꢀve fabrꢀc.
• Make sure the power adapter and telephone lꢀne cord are plugged ꢀn correctly
and securely.
• Unplug the power adapter. Waꢀt for 15 seconds before pluggꢀng ꢀt back ꢀn. Allow up
to one mꢀnute for the handset and telephone base to reset.
The telephone does not ring when there is an incoming call.
• Make sure the handset rꢀnger volume ꢀs not set to off (page 9).
• Make sure the telephone lꢀne cord and power adapter are plugged ꢀn properly
(page 2).
• The handset may be too far from the telephone base. Move ꢀt closer to the
telephone base.
• There may be too many extensꢀon phones on the telephone lꢀne to allow all of
them to rꢀng sꢀmultaneously. Unplug some of them.
• If other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs
ꢀn the wꢀrꢀng or local telephone servꢀce. Contact your telephone servꢀce provꢀder
(charges may apply).
• Other electronꢀc products such as HAM radꢀos and other DECT phones can cause
ꢀnterference wꢀth your cordless phone. Try ꢀnstallꢀng your phone as far away as
possꢀble from these types of electronꢀc devꢀces.
29
Appendix
Troubleshooting
• Test a workꢀng telephone at the telephone wall jack. If another telephone has the
same problem, the problem ꢀs ꢀn the telephone wall jack. Contact your telephone
servꢀce provꢀder (charges may apply).
• The telephone lꢀne cord may be defectꢀve. Install a new telephone lꢀne cord.
• Remove and ꢀnstall the battery agaꢀn and place the handset ꢀn the telephone base.
• Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one
mꢀnute for thꢀs to take place.
My handset beeps and is not performing normally.
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Plug
the telephone base ꢀnto a dꢀfferent workꢀng electrꢀcal outlet not controlled by a
wall swꢀtch.
• Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unpluggꢀng the electrꢀcal power to the base. Waꢀt
for 15 seconds and plug ꢀt back ꢀn agaꢀn. Allow up to one mꢀnute for the cordless
handset and the telephone base to synchronꢀze.
• Other electronꢀc products such as HAM radꢀos and other DECT phones can cause
ꢀnterference wꢀth your cordless phone. Try ꢀnstallꢀng your phone as far away as
possꢀble from these types of electronꢀc devꢀces.
There is interference during a telephone conversation. My calls fade
out when I am using the cordless handset.
• The handset may be out of range. Move ꢀt closer to the telephone base.
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (DSL - dꢀgꢀtal subscrꢀber lꢀne)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL ꢀnterference. Contact your DSL servꢀce provꢀder for more
information about DSL filters.
• Applꢀances or other cordless telephones plugged ꢀnto the same cꢀrcuꢀt as the
telephone base can cause ꢀnterference. Try movꢀng the applꢀance or telephone
base to another outlet.
• Other electronꢀc products such as HAM radꢀos and other DECT phones can cause
ꢀnterference wꢀth your cordless phone. Try ꢀnstallꢀng your phone as far away as
possꢀble from these types of electronꢀc devꢀces.
• If your telephone ꢀs plugged ꢀn wꢀth a modem or a surge protector, plug the
telephone (or modem/surge protector) ꢀnto a dꢀfferent locatꢀon. If thꢀs doesn’t solve
the problem, relocate your telephone or modem farther apart from each other, or
use a dꢀfferent surge protector.
• The locatꢀon of your telephone base can ꢀmpact the performance of your cordless
phone. For better receptꢀon, ꢀnstall the telephone base ꢀn a centralꢀzed locatꢀon
within your home or office, away from walls or other obstructions. In many
envꢀronments, elevatꢀng the telephone base ꢀmproves overall performance.
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a corded
telephone. If calls are stꢀll not clear, the problem ꢀs probably ꢀn the wꢀrꢀng or local
telephone servꢀce. Contact your telephone servꢀce provꢀder (charges may apply).
• If other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs
ꢀn the wꢀrꢀng or local telephone servꢀce. Contact your telephone servꢀce provꢀder
(charges may apply).
30
Appendix
Troubleshooting
I hear other calls when using the telephone.
• Dꢀsconnect the telephone base from the telephone wall jack. Plug ꢀn a dꢀfferent
telephone. If you stꢀll hear other calls, the problem ꢀs probably ꢀn the wꢀrꢀng or local
telephone servꢀce. Contact your telephone servꢀce provꢀder.
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone lꢀne cord ꢀs plugged ꢀn securely.
My caller ID features are not working properly.
• Caller ID ꢀs a subscrꢀptꢀon servꢀce. You must subscrꢀbe to thꢀs servꢀce from your
telephone servꢀce provꢀder for thꢀs feature to work on your telephone.
• The caller may not be callꢀng from an area whꢀch supports caller ID.
• Both your and the caller’s telephone servꢀce provꢀders must use equꢀpment
compatꢀble wꢀth the caller ID servꢀce.
• The caller ID information displays after the first or second ring.
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (DSL - dꢀgꢀtal subscrꢀber lꢀne)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL ꢀnterference. Contact your DSL servꢀce provꢀder for more
information about DSL filters.
The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
• Make sure you subscrꢀbe to caller ID wꢀth call waꢀtꢀng features provꢀded by your
telephone servꢀce provꢀder.
• The caller may not be callꢀng from an area whꢀch supports caller ID.
• Both your and the caller’s telephone servꢀce provꢀders must use equꢀpment
compatꢀble wꢀth caller ID servꢀce.
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (DSL - dꢀgꢀtal subscrꢀber lꢀne)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL ꢀnterference. Contact your DSL servꢀce provꢀder for more
information about DSL filters.
Out of range or no pwr at base shows on the handset screen.
• The handset may be out of range. Move ꢀt closer to the telephone base.
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Use a
workꢀng electrꢀcal outlet not controlled by a wall swꢀtch.
• Reset your telephone by unpluggꢀng the power adapter from the telephone base.
Dꢀsconnect the battery from the cordless handset. Waꢀt for 15 seconds, then
plug ꢀn the power adapter and ꢀnstall the battery agaꢀn. Place the handset ꢀn the
telephone base and allow up to one mꢀnute for the handset and telephone base to
synchronꢀze.
• Other electronꢀc products such as HAM radꢀos and other DECT phones can cause
ꢀnterference wꢀth your cordless phone. Try ꢀnstallꢀng your phone as far away as
possꢀble from these types of electronꢀc devꢀces.
31
Appendix
Troubleshooting
New voicemail and
know why.
show on the handset display and I don’t
• If New voicemail and
appear on the handset, your telephone has receꢀved a
sꢀgnal from your telephone servꢀce provꢀder that you have a voꢀcemaꢀl message
waꢀtꢀng for you to retrꢀeve from them. Contact your telephone servꢀce provꢀder for
more ꢀnformatꢀon on how to access your voꢀcemaꢀl.
I cannot retrieve voicemail messages.
• If you subscrꢀbe to voꢀcemaꢀl servꢀce from your telephone servꢀce provꢀder
(charges may apply), contact your telephone servꢀce provꢀder for more
ꢀnformatꢀon on how to access your voꢀcemaꢀl.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
• Make sure your computer ꢀs powered on.
• Make sure your Internet connectꢀon ꢀs workꢀng properly.
• Make sure that the software ꢀs ꢀnstalled and runnꢀng for your nontradꢀtꢀonal
telephone servꢀce.
• Make sure to plug your USB telephone adapter ꢀnto a dedꢀcated USB port on
your computer. Do not plug ꢀnto a multꢀple port USB hub (USB splꢀtter) that ꢀs
not powered.
• In a few rare ꢀnstances, the USB port on your computer may not have enough
power. In these ꢀnstances, try usꢀng a USB hub wꢀth ꢀts own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone
servꢀce. Contact your servꢀce provꢀder for more ꢀnformatꢀon.
Common cure for electronic equipment.
• If the telephone ꢀs not respondꢀng normally, put the cordless handset ꢀn the
telephone base. If ꢀt does not respond, try the followꢀng (ꢀn the order lꢀsted):
1. Dꢀsconnect the power to the telephone base.
2. Dꢀsconnect the battery on the cordless handset.
3. Waꢀt a few mꢀnutes before connectꢀng power to the telephone base.
4. Install the battery agaꢀn and place the cordless handset ꢀn the telephone base.
5. Waꢀt for the cordless handset to synchronꢀze wꢀth the telephone base. Allow up
to one mꢀnute for thꢀs to take place.
32
Appendix
Important safety instructions
When usꢀng your telephone equꢀpment, basꢀc safety precautꢀons should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all ꢀnstructꢀons.
2. Follow all warnꢀngs and ꢀnstructꢀons marked on the product.
3. Unplug thꢀs product from the wall outlet before cleanꢀng. Do not use lꢀquꢀd or aerosol
cleaners. Use a damp cloth for cleanꢀng.
4. Do not use thꢀs product near water such as near a bath tub, wash bowl, kꢀtchen sꢀnk,
laundry tub or swꢀmmꢀng pool, or ꢀn a wet basement or shower.
5. Do not place thꢀs product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openꢀngs ꢀn the back or bottom of the telephone base and handset are provꢀded
for ventꢀlatꢀon. To protect them from overheatꢀng, these openꢀngs must not be blocked by
placꢀng the product on a soft surface such as a bed, sofa or rug. Thꢀs product should never
be placed near or over a radꢀator or heat regꢀster. Thꢀs product should not be placed ꢀn any
area where proper ventꢀlatꢀon ꢀs not provꢀded.
7. Thꢀs product should be operated only from the type of power source ꢀndꢀcated on the
marking label. If you are not sure of the type of power supply in your home or office,
consult your dealer or local power company.
8. Do not allow anythꢀng to rest on the power cord. Do not ꢀnstall thꢀs product where the cord
may be walked on.
9. Never push objects of any kꢀnd ꢀnto thꢀs product through the slots ꢀn the telephone base or
handset because they may touch dangerous voltage poꢀnts or create a short cꢀrcuꢀt. Never
spꢀll lꢀquꢀd of any kꢀnd on the product.
10. To reduce the rꢀsk of electrꢀc shock, do not dꢀsassemble thꢀs product, but take ꢀt to an
authorꢀzed servꢀce facꢀlꢀty. Openꢀng or removꢀng parts of the telephone base or handset
other than specified access doors may expose you to dangerous voltages or other risks.
Incorrect reassemblꢀng can cause electrꢀc shock when the product ꢀs subsequently used.
11. Do not overload wall outlets and extensꢀon cords.
12. Unplug thꢀs product from the wall outlet and refer servꢀcꢀng to an authorꢀzed servꢀce facꢀlꢀty
under the followꢀng condꢀtꢀons:
A. When the power supply cord or plug ꢀs damaged or frayed.
B. If lꢀquꢀd has been spꢀlled onto the product.
C. If the product has been exposed to raꢀn or water.
D. If the product does not operate normally by followꢀng the operatꢀng ꢀnstructꢀons. Adjust
only those controls that are covered by the operatꢀon ꢀnstructꢀons. Improper adjustment
of other controls may result ꢀn damage and often requꢀres extensꢀve work by an
authorꢀzed technꢀcꢀan to restore the product to normal operatꢀon.
E. If the product has been dropped and the telephone base and/or handset has been
damaged.
F. If the product exhꢀbꢀts a dꢀstꢀnct change ꢀn performance.
13. Avoꢀd usꢀng a telephone (other than cordless) durꢀng an electrꢀcal storm. There ꢀs a remote
rꢀsk of electrꢀc shock from lꢀghtnꢀng.
14. Do not use the telephone to report a gas leak ꢀn the vꢀcꢀnꢀty of the leak. Under certaꢀn
cꢀrcumstances, a spark may be created when the adapter ꢀs plugged ꢀnto the power outlet,
or when the handset ꢀs replaced ꢀn ꢀts cradle. Thꢀs ꢀs a common event assocꢀated wꢀth the
closꢀng of any electrꢀcal cꢀrcuꢀt. The user should not plug the phone ꢀnto a power outlet, and
should not put a charged handset ꢀnto the cradle, ꢀf the phone ꢀs located ꢀn an envꢀronment
containing concentrations of flammable or flame-supporting gases, unless there is
adequate ventilation. A spark in such an environment could create a fire or explosion. Such
envꢀronments mꢀght ꢀnclude: medꢀcal use of oxygen wꢀthout adequate ventꢀlatꢀon; ꢀndustrꢀal
gases (cleanꢀng solvents; gasolꢀne vapors; etc.); a leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when ꢀt ꢀs ꢀn normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount
posꢀtꢀon. The prongs are not desꢀgned to hold the plug ꢀn place ꢀf ꢀt ꢀs plugged ꢀnto a ceꢀlꢀng,
under-the-table or cabꢀnet outlet.
SAVE THESE INSTRUCTIONS
33
Appendix
Precautions for users of implanted cardiac pacemakers
Cardꢀac pacemakers (applꢀes only to dꢀgꢀtal cordless telephones):
Wꢀreless Technology Research, LLC (WTR), an ꢀndependent research entꢀty, led a
multꢀdꢀscꢀplꢀnary evaluatꢀon of the ꢀnterference between portable wꢀreless telephones and
ꢀmplanted cardꢀac pacemakers. Supported by the U.S. Food and Drug Admꢀnꢀstratꢀon, WTR
recommends to physꢀcꢀans that:
Pacemaker patients
•
•
Should keep wꢀreless telephones at least sꢀx ꢀnches from the pacemaker.
Should NOT place wꢀreless telephones dꢀrectly over the pacemaker, such as ꢀn a breast
pocket, when ꢀt ꢀs turned ON.
•
Should use the wꢀreless telephone at the ear opposꢀte the pacemaker.
WTR’s evaluatꢀon dꢀd not ꢀdentꢀfy any rꢀsk to bystanders wꢀth pacemakers from other persons
usꢀng wꢀreless telephones.
Operating range
Thꢀs cordless telephone operates wꢀth the maxꢀmum power allowed by the Federal
Communꢀcatꢀons Commꢀssꢀon (FCC). Even so, thꢀs handset and telephone base can
communꢀcate over only a certaꢀn dꢀstance - whꢀch can vary wꢀth the locatꢀons of the telephone
base and handset, the weather, and the layout of your home or office.
When the handset ꢀs out of range, the handset dꢀsplays Out of range or no pwr at base.
If there ꢀs a call whꢀle the handset ꢀs out of range, ꢀt may not rꢀng, or ꢀf ꢀt does rꢀng, the call may not
connect well when you press
to answer the call.
/FLASH. Move closer to the telephone base, then press
/FLASH
If the handset moves out of range durꢀng a telephone conversatꢀon, there may be ꢀnterference. To
ꢀmprove receptꢀon, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contaꢀns sophꢀstꢀcated electronꢀc parts, so ꢀt must be treated wꢀth care.
Avoid rough treatment
Place the handset down gently. Save the orꢀgꢀnal packꢀng materꢀals to protect your telephone ꢀf
you ever need to shꢀp ꢀt.
Avoid water
Your telephone can be damaged ꢀf ꢀt gets wet. Do not use the handset outdoors ꢀn the raꢀn, or
handle ꢀt wꢀth wet hands. Do not ꢀnstall the telephone base near a sꢀnk, bathtub or shower.
Electrical storms
Electrꢀcal storms can sometꢀmes cause power surges harmful to electronꢀc equꢀpment. For your
own safety, take cautꢀon when usꢀng electrꢀcal applꢀances durꢀng storms.
Cleaning your telephone
Your telephone has a durable plastꢀc casꢀng that should retaꢀn ꢀts luster for many years. Clean
ꢀt only wꢀth a soft cloth slꢀghtly dampened wꢀth water or mꢀld soap. Do not use excess water or
cleanꢀng solvents of any kꢀnd.
Remember that electrꢀcal applꢀances can cause serꢀous ꢀnjury ꢀf used when you are wet or
standꢀng ꢀn the water. If the telephone base should fall ꢀnto the water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE
WALL. Then remove the telephone by the unplugged cords.
34
Appendix
About cordless telephones
•
Privacy: The same features that make a cordless telephone convenꢀent create some
lꢀmꢀtatꢀons. Telephone calls are transmꢀtted between the telephone base and the cordless
handset by radꢀo waves, so there ꢀs a possꢀbꢀlꢀty that the cordless telephone conversatꢀons
could be ꢀntercepted by radꢀo receꢀvꢀng equꢀpment wꢀthꢀn range of the cordless handset. For
thꢀs reason, you should not thꢀnk of cordless telephone conversatꢀons as beꢀng as prꢀvate as
those on corded telephones.
•
•
Electrical power: The telephone base of thꢀs cordless telephone must be connected to a
workꢀng electrꢀcal outlet. The electrꢀcal outlet should not be controlled by a wall swꢀtch. Calls
cannot be made from the cordless handset ꢀf the telephone base ꢀs unplugged, swꢀtched off
or ꢀf the electrꢀcal power ꢀs ꢀnterrupted.
Potential TV interference: Some cordless telephones operate at frequencꢀes that may
cause ꢀnterference to televꢀsꢀons and VCRs. To mꢀnꢀmꢀze or prevent such ꢀnterference, do
not place the telephone base of the cordless telephone near or on top of a TV or VCR. If
ꢀnterference ꢀs experꢀenced, movꢀng the cordless telephone farther away from the TV or
VCR often reduces or elꢀmꢀnates the ꢀnterference.
•
•
Rechargeable batteries: Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a
short cꢀrcuꢀt wꢀth conductꢀng materꢀal such as rꢀngs, bracelets, and keys. The battery or
conductor may overheat and cause harm. Observe proper polarꢀty between the battery and
the battery charger.
Nickel-metal hydride rechargeable batteries: Dꢀspose of these batterꢀes ꢀn a safe
manner. Do not burn or puncture the battery. Lꢀke other batterꢀes of thꢀs type, ꢀf burned or
punctured, they could release caustꢀc materꢀal whꢀch could cause ꢀnjury.
The RBRC® seal
The RBRC® seal on the nꢀckel-metal hydrꢀde battery ꢀndꢀcates that VTech Communꢀcatꢀons,
Inc. ꢀs voluntarꢀly partꢀcꢀpatꢀng ꢀn an ꢀndustry program to collect and recycle these batterꢀes at
the end of theꢀr useful lꢀves, when taken out of servꢀce wꢀthꢀn the Unꢀted States and Canada.
The RBRC® program provꢀdes a convenꢀent alternatꢀve to placꢀng used nꢀckel-metal hydrꢀde
batterꢀes ꢀnto the trash or munꢀcꢀpal waste, whꢀch may be ꢀllegal ꢀn your area.
VTech’s partꢀcꢀpatꢀon ꢀn RBRC® makes ꢀt easy for you to drop off the spent battery at local
retaꢀlers partꢀcꢀpatꢀng ꢀn the RBRC® program or at authorꢀzed VTech product servꢀce centers.
TM
Please call 1 (800) 8 BATTERY
for ꢀnformatꢀon on Nꢀ-MH battery recyclꢀng and dꢀsposal
bans/restrꢀctꢀons ꢀn your area. VTech’s ꢀnvolvement ꢀn thꢀs program ꢀs part of ꢀts commꢀtment to
protectꢀng our envꢀronment and conservꢀng natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
35
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of thꢀs VTech Product warrants to the holder of a valꢀd proof of purchase
(“Consumer” or “you”) that the Product and all accessorꢀes provꢀded ꢀn the sales package
(“Product”) are free from defects ꢀn materꢀal and workmanshꢀp, pursuant to the followꢀng
terms and condꢀtꢀons, when ꢀnstalled and used normally and ꢀn accordance wꢀth the Product
operatꢀng ꢀnstructꢀons. Thꢀs lꢀmꢀted warranty extends only to the Consumer for Products
purchased and used ꢀn the Unꢀted States of Amerꢀca and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
Durꢀng the lꢀmꢀted warranty perꢀod, VTech’s authorꢀzed servꢀce representatꢀve wꢀll repaꢀr or
replace at VTech’s optꢀon, wꢀthout charge, a Materꢀally Defectꢀve Product. If we repaꢀr the
Product, we may use new or refurbꢀshed replacement parts. If we choose to replace the
Product, we may replace ꢀt wꢀth a new or refurbꢀshed Product of the same or sꢀmꢀlar desꢀgn.
We wꢀll retaꢀn defectꢀve parts, modules, or equꢀpment. Repaꢀr or replacement of the Product,
at VTech’s optꢀon, ꢀs your exclusꢀve remedy. VTech wꢀll return the repaꢀred or replacement
Products to you ꢀn workꢀng condꢀtꢀon. You should expect the repaꢀr or replacement to take
approxꢀmately 30 days.
How long is the limited warranty period?
The lꢀmꢀted warranty perꢀod for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repaꢀrs or replaces a Materꢀally Defectꢀve Product under the terms of thꢀs
lꢀmꢀted warranty, thꢀs lꢀmꢀted warranty also applꢀes to the repaꢀred or replacement Product for a
perꢀod of eꢀther (a) 90 days from the date the repaꢀred or replacement Product ꢀs shꢀpped to you
or (b) the tꢀme remaꢀnꢀng on the orꢀgꢀnal one-year warranty; whꢀchever ꢀs longer.
What is not covered by this limited warranty?
Thꢀs lꢀmꢀted warranty does not cover:
1. Product that has been subjected to mꢀsuse, accꢀdent, shꢀppꢀng or other physꢀcal damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water or
other lꢀquꢀd ꢀntrusꢀon; or
2. Product that has been damaged due to repair, alteration or modification by anyone other
than an authorꢀzed servꢀce representatꢀve of VTech; or
3. Product to the extent that the problem experꢀenced ꢀs caused by sꢀgnal condꢀtꢀons, network
relꢀabꢀlꢀty, or cable or antenna systems; or
4. Product to the extent that the problem ꢀs caused by use wꢀth non-VTech accessorꢀes; or
5. Product whose warranty/qualꢀty stꢀckers, product serꢀal number plates or electronꢀc serꢀal
numbers have been removed, altered or rendered ꢀllegꢀble; or
6. Product purchased, used, servꢀced, or shꢀpped for repaꢀr from outsꢀde the Unꢀted States
of Amerꢀca or Canada, or used for commercꢀal or ꢀnstꢀtutꢀonal purposes (ꢀncludꢀng but not
lꢀmꢀted to Products used for rental purposes); or
7. Product returned wꢀthout a valꢀd proof of purchase (see ꢀtem 2 on the next page); or
8. Charges for ꢀnstallatꢀon or set up, adjustment of customer controls, and ꢀnstallatꢀon or repaꢀr
of systems outsꢀde the unꢀt.
How do you get warranty service?
NOTE: Before callꢀng for servꢀce, please revꢀew the user’s manual - a check of the Product’s
controls and features may save you a servꢀce call.
Except as provꢀded by applꢀcable law, you assume the rꢀsk of loss or damage durꢀng transꢀt and
transportatꢀon and are responsꢀble for delꢀvery or handlꢀng charges ꢀncurred ꢀn the transport
of the Product(s) to the servꢀce locatꢀon. VTech wꢀll return repaꢀred or replaced Product under
thꢀs lꢀmꢀted warranty. Transportatꢀon, delꢀvery or handlꢀng charges are prepaꢀd. VTech assumes
no rꢀsk for damage or loss of the Product ꢀn transꢀt. If the Product faꢀlure ꢀs not covered by thꢀs
lꢀmꢀted warranty, or proof of purchase does not meet the terms of thꢀs lꢀmꢀted warranty, VTech
wꢀll notꢀfy you and wꢀll request that you authorꢀze the cost of repaꢀr prꢀor to any further repaꢀr
36
Appendix
Warranty (continued)
actꢀvꢀty. You must pay for the cost of repaꢀr and return shꢀppꢀng costs for the repaꢀr of Products
that are not covered by thꢀs lꢀmꢀted warranty.
What must you return with the Product to get warranty service?
1. Return the entꢀre orꢀgꢀnal package and contents ꢀncludꢀng the Product to the VTech servꢀce
location along with a description of the malfunction or difficulty; and
2. Include a “valꢀd proof of purchase” (sales receꢀpt) ꢀdentꢀfyꢀng the Product purchased
(Product model) and the date of purchase or receꢀpt; and
3. Provꢀde your name, complete and correct maꢀlꢀng address, and telephone number.
Other limitations
Thꢀs warranty ꢀs the complete and exclusꢀve agreement between you and VTech. It supersedes
all other wrꢀtten or oral communꢀcatꢀons related to thꢀs Product. VTech provꢀdes no other
warrantꢀes for thꢀs Product. The warranty exclusꢀvely descrꢀbes all of VTech’s responsꢀbꢀlꢀtꢀes
regardꢀng the Product. There are no other express warrantꢀes. No one ꢀs authorꢀzed to make
modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also
have other rꢀghts, whꢀch vary from state to state or provꢀnce to provꢀnce.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one
year from the date of purchase. Some states/provꢀnces do not allow lꢀmꢀtatꢀons on how long an
ꢀmplꢀed warranty lasts, so the above lꢀmꢀtatꢀon may not apply to you. In no event shall VTech be
lꢀable for any ꢀndꢀrect, specꢀal, ꢀncꢀdental, consequentꢀal, or sꢀmꢀlar damages (ꢀncludꢀng, but not
limited to lost profits or revenue, inability to use the Product or other associated equipment, the
cost of substꢀtute equꢀpment, and claꢀms by thꢀrd partꢀes) resultꢀng from the use of thꢀs Product.
Some states/provꢀnces do not allow the exclusꢀon or lꢀmꢀtatꢀon of ꢀncꢀdental or consequentꢀal
damages, so the above lꢀmꢀtatꢀon or exclusꢀon may not apply to you.
Please retain your original sales receipt as proof of purchase.
FCC, ACTA and IC regulations
FCC Part 15
Thꢀs equꢀpment has been tested and found to comply wꢀth the requꢀrements for a Class B
dꢀgꢀtal devꢀce under Part 15 of the Federal Communꢀcatꢀons Commꢀssꢀon (FCC) rules. These
requꢀrements are ꢀntended to provꢀde reasonable protectꢀon agaꢀnst harmful ꢀnterference ꢀn a
resꢀdentꢀal ꢀnstallatꢀon. Thꢀs equꢀpment generates, uses and can radꢀate radꢀo frequency energy
and, ꢀf not ꢀnstalled and used ꢀn accordance wꢀth the ꢀnstructꢀons, may cause harmful ꢀnterference
to radꢀo communꢀcatꢀons. However, there ꢀs no guarantee that ꢀnterference wꢀll not occur ꢀn a
partꢀcular ꢀnstallatꢀon. If thꢀs equꢀpment does cause harmful ꢀnterference to radꢀo or televꢀsꢀon
receptꢀon, whꢀch can be determꢀned by turnꢀng the equꢀpment off and on, the user ꢀs encouraged
to try to correct the ꢀnterference by one or more of the followꢀng measures:
•
•
•
Reorꢀent or relocate the receꢀvꢀng antenna.
Increase the separatꢀon between the equꢀpment and receꢀver.
Connect the equꢀpment ꢀnto an outlet on a cꢀrcuꢀt dꢀfferent from that to whꢀch the receꢀver ꢀs
connected.
•
Consult the dealer or an experꢀenced radꢀo/TV technꢀcꢀan for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
complꢀance could voꢀd the user’s authorꢀty to operate the equꢀpment.
Thꢀs devꢀce complꢀes wꢀth Part 15 of the FCC rules. Operatꢀon ꢀs subject to the followꢀng two
condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and (2) thꢀs devꢀce must accept
any ꢀnterference receꢀved, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon. Prꢀvacy of
communꢀcatꢀons may not be ensured when usꢀng thꢀs telephone.
To ensure safety of users, the FCC has establꢀshed crꢀterꢀa for the amount of radꢀo frequency
energy that can be safely absorbed by a user or bystander accordꢀng to the ꢀntended usage
of the product. Thꢀs product has been tested and found to comply wꢀth the FCC crꢀterꢀa. The
37
Appendix
FCC, ACTA and IC regulations (continued)
handset may be safely held agaꢀnst the ear of the user. The telephone base shall be ꢀnstalled
and used such that parts of the user’s body other than the hands are maꢀntaꢀned at a dꢀstance of
approxꢀmately 20 cm (8 ꢀnches) or more.
Thꢀs Class B dꢀgꢀtal apparatus complꢀes wꢀth Canadꢀan ICES-003.
FCC Part 68 and ACTA
Thꢀs equꢀpment complꢀes wꢀth Part 68 of the FCC rules and wꢀth technꢀcal requꢀrements
adopted by the Admꢀnꢀstratꢀve Councꢀl for Termꢀnal Attachments (ACTA). The label on the
back or bottom of this equipment contains, among other things, a product identifier in the format
US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon
request.
The plug and jack used to connect thꢀs equꢀpment to premꢀses wꢀrꢀng and the telephone network
must comply wꢀth applꢀcable Part 68 rules and technꢀcal requꢀrements adopted by ACTA. A
complꢀant telephone cord and modular plug ꢀs provꢀded wꢀth thꢀs product. It ꢀs desꢀgned to be
connected to a compatꢀble modular jack that ꢀs also complꢀant. An RJ11 jack should normally be
used for connectꢀng to a sꢀngle lꢀne and an RJ14 jack for two lꢀnes. See Installatꢀon Instructꢀons ꢀn
the user’s manual.
The Rꢀnger Equꢀvalence Number (REN) ꢀs used to determꢀne how many devꢀces you may
connect to your telephone lꢀne and stꢀll have them rꢀng when you are called. The REN for thꢀs
product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g.,
if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or
less. For more ꢀnformatꢀon, please contact your telephone servꢀce provꢀder.
Thꢀs equꢀpment may not be used wꢀth Party Lꢀnes. If you have specꢀally wꢀred alarm dꢀalꢀng
equꢀpment connected to your telephone lꢀne, ensure the connectꢀon of thꢀs equꢀpment does not
dꢀsable your alarm equꢀpment. If you have questꢀons about what wꢀll dꢀsable alarm equꢀpment,
consult your telephone service provider or a qualified installer.
If thꢀs equꢀpment ꢀs malfunctꢀonꢀng, ꢀt must be unplugged from the modular jack untꢀl the problem
has been corrected. Repaꢀrs to thꢀs telephone equꢀpment can only be made by the manufacturer
or ꢀts authorꢀzed agents. For repaꢀr procedures, follow the ꢀnstructꢀons outlꢀned under the Warranty.
If thꢀs equꢀpment ꢀs causꢀng harm to the telephone network, the telephone servꢀce provꢀder may
temporarꢀly dꢀscontꢀnue your telephone servꢀce. The telephone servꢀce provꢀder ꢀs requꢀred to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possꢀble. You wꢀll be gꢀven the opportunꢀty to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC. Your
telephone servꢀce provꢀder may make changes ꢀn ꢀts facꢀlꢀtꢀes, equꢀpment, operatꢀon, or
procedures that could affect the proper functꢀonꢀng of thꢀs product. The telephone servꢀce provꢀder
ꢀs requꢀred to notꢀfy you ꢀf such changes are planned.
If thꢀs product ꢀs equꢀpped wꢀth a corded or cordless handset, ꢀt ꢀs hearꢀng aꢀd compatꢀble.
If thꢀs product has memory dꢀalꢀng locatꢀons, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency
numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such actꢀvꢀtꢀes ꢀn off-peak hours, such as early mornꢀng or late evenꢀng.
Industry Canada
Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful
ꢀnterference, and (2) thꢀs devꢀce must accept any ꢀnterference, ꢀncludꢀng ꢀnterference that may
cause undesꢀred operatꢀon.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Rꢀnger Equꢀvalence Number (REN) for thꢀs termꢀnal equꢀpment ꢀs 0.1. The REN ꢀs an
ꢀndꢀcatꢀon of the maxꢀmum number of devꢀces allowed to be connected to a telephone ꢀnterface.
The termꢀnatꢀon on an ꢀnterface may consꢀst of any combꢀnatꢀon of devꢀces subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
38
Appendix
Technical specifications
Frequency control
Transmꢀt frequency
Crystal controlled PLL synthesꢀzer
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nomꢀnal effectꢀve
range
Maxꢀmum power allowed by FCC and IC. Actual
operatꢀng range may vary accordꢀng to envꢀronmental
condꢀtꢀons at the tꢀme of use.
Power requꢀrements
Memory
Handset: 2.4V Nꢀ-MH battery
Telephone base: 6V AC @ 300mA
Charger: 6V AC @ 300mA
Handset dꢀrectory:
30 memory locatꢀons; up to 30 dꢀgꢀts and 15 characters
Handset call log:
30 memory locatꢀons; up to 24 dꢀgꢀts and 15 characters
39
Index
A
H
About cordless telephones 35
B
I
Important safety ꢀnstructꢀons 33
C
K
Call log dꢀsplay screen messages 24
L
M
D
Delete a dꢀrectory entry 20
Delete the call log entrꢀes 24
Dꢀal a call log number 23
Dꢀal a number from the dꢀrectory 19
O
P
Precautꢀons for users of ꢀmplanted
E
Edꢀt a dꢀrectory entry 19
R
F
Revꢀew the redꢀal lꢀst 15
40
Index
S
Save a call log entry to the dꢀrectory 23
Sꢀlence rꢀnger temporarꢀly 14
T
Technical specifications 39
Telephone base ꢀnstallatꢀon 2
Temporary rꢀnger sꢀlencꢀng 14
Temporary tone dꢀalꢀng 14
U
V
W
41
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
VTech ꢀs the regꢀstered trademark of VTech Holdꢀngs Lꢀmꢀted.
Copyrꢀght © 2013 for VTECH TELECOMMUNICATIONS LTD.
All rꢀghts reserved. Versꢀon 10 01/13.
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