Viking Answering Machine SQRG 12 User Manual

SQRG-12  
Sequential Ring  
TECHNICAL  
Generator  
July 28, 2006  
Practice  
TELECOM SOLUTIONS FOR THE 21ST CENTURY  
Allow Multiple Attendants to Answer Sequenced  
Calls While Eliminating Call Crashing  
The SQRG-12 Sequential Ring Generator is  
designed for applications where more than  
one person answers incoming calls and  
those persons may be in locations where the  
TMS-6X or TMS-12A is not visible.  
The SQRG-12 eliminates confusion about  
which line to answer next by displaying the  
oldest call as a ringing line on all phones in  
the phone system.  
Applications  
• Generate automatic oldest call notification for  
Features  
the TMS-6X  
• Compatible with ground or loop start lines  
• Generate automatic oldest call notification for  
the TMS-12A  
• Re-rings calls held by Viking’s TMS-6X or  
TMS-12A Call Sequencers  
• Eliminates call crashing on outbound calls  
when used with Viking’s TMS-6X or TMS-  
12A Call Sequencers  
• Selectable ring cadence  
• 10 REN load total  
Specifications  
Power: 120V AC/13.8V AC 1.25A UL listed adapter pro-  
vided  
Dimensions: 210mm x 160mm x 44mm (8.25” x 6.25” x  
1.75”)  
Phone...715.386.8861  
Shipping Weight: 1.36 Kg (3 lbs)  
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to  
95% non-condensing humidity  
REN: 10.0  
Connections: (2) RJ21X jacks, (1) RJ14 jack  
Maximum Run: 305m (1000 ft) between SQRG-12 and  
sequencer  
 
Rear View of the SQRG-12  
2. Wiring Table for the TMS-6X  
S3  
12  
11  
10  
9
ROW 2  
TMS-6X  
ROW 3  
SQRG-12  
Pin, Color  
ROW 4  
Open  
ROW 5  
SQRG-12  
Pin, Color  
ROW 6  
Loop/Ground Start  
C.O. Lines  
ROW 1  
Loop/Ground Start  
C.O. Lines  
L1, G  
L1, R  
L2, BK  
L2, Y  
L3, W  
L3, BL  
L4, G  
L4, R  
L5, BK  
L5, Y  
26, W/BL  
1, BL/W  
27, W/O  
2, O/W  
28, W/G  
3, G/W  
29, W/BN  
4, BN/W  
30, W/S  
5, S/W  
31, R/BL  
6, BL/R  
38, BK/G  
13, G/BK  
39, BK/BN  
14, BN/BK  
40, BK/S  
15, S/BK  
41, Y/BL  
16, BL/Y  
42, Y/O  
1T  
1R  
2T  
2R  
3T  
3R  
4T  
4R  
5T  
5R  
6T  
6R  
1T  
1R  
2T  
2R  
3T  
3R  
4T  
4R  
5T  
5R  
6T  
6R  
S2  
8
7
6
5
S1  
4
3
2
1
17, O/Y  
43, Y/G  
18, G/Y  
L6, W  
L6, BL  
Note: For proper ground  
start operation, DIP switches  
1-12 must be set to OFF as  
shown above.  
50, V/S  
* Earth Ground  
ON OFF  
* Note: Earth Ground is only required in ground start applications.  
Notes: If the PABX does not recognize lines on the TMS-6X as busy and call crashing is observed, set up those lines as “incoming only trunks” on the PABX. If those lines  
must be used for inbound and outbound calls, you must use the special software TMX-PRAL. Contact Viking product support at (715) 386-8666 for more information. Do not  
install bridging clips on any connections which connect the two halves of the punch down terminal block. Bridge clips should only be installed as a method of bypassing equip-  
ment. In order for the SQRG-12 to work properly, the four-wire modular jack must be installed between the TMS CONTROL LINE on the SQRG-12 and the SQRG jack on the  
TMS-6X or TMS-12A.  
B. Installing the SQRG-12 with the TMS-12A  
Rear View of the TMS-12A  
Ground Start or  
Ring All Lines  
1. Wiring  
J2  
J2  
Viking Electronics, Inc.  
Hudson, WI 54016  
SQRG-12  
TMS-RDMA  
WARBLE  
VOLUME  
Loop Start  
RESET  
TMS-RDMA POWER  
13.8VAC  
INPUTS / OUTPUTS  
MUSIC  
ON  
SEQUENTIAL RING  
GENERATOR  
TMS  
CONTROL LINE  
9
10 11 12  
RJ21X Male Jack  
(not included)  
VIKING©  
1-12 C.O. Lines  
MODEL SQRG-12  
Loop Start TMS-12A DIP Switches  
RJ21X  
RJ21X  
DIP Switch  
Position  
UP  
DOWN  
UP  
1
2
3
4
13.8V AC  
1.25A MAX  
ON  
POWER  
VIKING ELECTRONICS INC. HUDSON, WI 54016  
1
2
3
4
2
3
11  
DIP  
Switches  
(V/S)  
Earth Ground  
Punchdown  
Terminal  
ON  
ON  
Note: Earth ground is required  
in ground start applications.  
Block with  
Split Center  
(not included)  
Ground Start TMS-12A DIP Switches  
1
2
3
4
OFF  
DIP Switch  
Position  
DOWN  
UP  
2
3
Siemans  
# 566B3-50  
13.8V AC  
Adapter  
(included)  
Trunk Inputs  
of PABX/KSU  
11  
UP  
Marconi  
# R66B3-50  
2. Wiring Table for the TMS-12A  
Rear View of the SQRG-12  
ROW 2  
TMS-12A  
Pin, Color  
ROW 3  
SQRG-12  
Pin, Color  
ROW 4  
Open  
ROW 5  
SQRG-12  
Pin, Color  
ROW 6  
Loop/Ground Start  
C.O. Lines  
ROW 1  
Loop/Ground Start  
C.O. Lines  
S3  
12  
11  
10  
9
26, W/BL  
1, BL/W  
27, W/O  
2, O/W  
28, W/G  
3, G/W  
29, W/BN  
4, BN/W  
30, W/S  
5, S/W  
31, R/BL  
6, BL/R  
32, R/O  
7, O/R  
26, W/BL  
1, BL/W  
27, W/O  
2, O/W  
28, W/G  
3, G/W  
29, W/BN  
4, BN/W  
30, W/S  
5, S/W  
31, R/BL  
6, BL/R  
32, R/O  
7, O/R  
38, BK/G  
13, G/BK  
39, BK/BN  
14, BN/BK  
40, BK/S  
15, S/BK  
41, Y/BL  
16, BL/Y  
42, Y/O  
17, O/Y  
43, Y/G  
18, G/Y  
44, Y/BN  
19, BN/Y  
45, Y/S  
1T  
1R  
2T  
2R  
3T  
3R  
4T  
4R  
5T  
5R  
6T  
6R  
7T  
7R  
8T  
8R  
9T  
9R  
10T  
10R  
11T  
11R  
12T  
12R  
1T  
1R  
2T  
2R  
3T  
3R  
4T  
4R  
5T  
5R  
6T  
6R  
7T  
7R  
8T  
8R  
9T  
9R  
10T  
10R  
11T  
11R  
12T  
12R  
S2  
8
7
6
5
S1  
4
3
2
1
Note: For proper ground  
33, R/G  
8, G/R  
33, R/G  
8, G/R  
start operation, DIP switches  
1-12 must be set to OFF as  
shown above.  
20, S/Y  
34, R/BN  
9, BN/R  
35, R/S  
10, S/R  
36, BK/BL  
11, BL/BK  
37, BK/O  
12, O/BK  
34, R/BN  
9, BN/R  
35, R/S  
10, S/R  
36, BK/BL  
11, BL/BK  
37, BK/O  
12, O/BK  
46, V/BL  
21, BL/V  
47, V/O  
22, O/V  
48, V/G  
23, G/V  
49, V/BN  
24, BN/V  
ON OFF  
* Note: Earth Ground is only required in ground  
start or master / slave applications.  
44, Y/BN  
50, V/S  
* Earth Ground  
 
Notes: If the PABX does not recognize lines on the TMS-12A as busy and call crashing is observed, set up those lines as “incoming only trunks” on the PABX. If those lines  
must be used for inbound and outbound calls, set DIP switch 3 to on and switch 2 to off, on the TMS-12A. Do not install bridging clips on any connections which connect the  
two halves of the punch down terminal block. Bridge clips should only be installed as a method of bypassing equipment. In order for the SQRG-12 to work properly, the four-  
wire modular jack must be installed between the TMS CONTROL LINE on the SQRG-12 and the SQRG jack on the TMS-12A.  
Programming  
Position Description  
Switch  
J2  
J2  
RESET  
ON  
OFF  
ON  
Receive line status data from the TMS-6X  
1
1
2
2
3
4
SEQUENTIAL RING  
GENERATOR  
TMS  
CONTROL LINE  
Receive line status data from the TMS-12A  
Ring cadence: 1 sec on, 3 sec off  
Ring cadence: 2 sec on, 4 sec off  
Unused (Leave in OFF position)  
Unused (Leave in OFF position)  
DIP  
Switches  
VIKING©  
ON  
ON  
OFF  
OFF  
OFF  
MODEL SQRG-12  
1
2
3
4
OFF  
RJ21X  
RJ21X  
1
2
3
4
13.8V AC  
1.25A MAX  
ON  
POWER  
VIKING ELECTRONICS INC. HUDSON, WI 54016  
1
2
3
4
Operation  
The SQRG-12 is a sequential ring generator option for use with the TMS-6X and TMS-12A. The SQRG-12 will re-ring lines for the  
KSU/PABX based on line status information from the TMS-6X or TMS-12A.  
The SQRG-12 is designed for applications where more than one person answers incoming calls, or in locations where the TMS-6X or  
TMS-12A front panel display is not visible. The SQRG-12 eliminates confusion about which line to answer next by only ringing the old-  
est call to the key system or PABX.  
In some applications, it is desirable to have the SQRG-12 re-ring all calls that are ringing or holding within the call sequencer. This is  
required in many PABX applications and some key system applications to prevent call crashing (glare) problems when the C.O. lines con-  
nected to the TMS-6X or TMS-12A are also used for outgoing calls by the PABX or KSU. The SQRG-12 is capable of this mode of oper-  
ation when DIP switch 3 on the TMS-12A is in the on position, or the TMS-6X has special software “TMX-PRAL” installed.  
A. SQRG-12 Operation when Ringing Calls in Sequence  
When the SQRG-12 is used with loop start C.O. lines, and you want the calls to ring through to the telephones in sequence (one at  
a time), use J2 to block C.O. ringing from passing to the PABX or KSU. As a call rings in, the TMS-6X or TMS-12A detects the ring-  
ing, and tells the SQRG-12 to ring that line through to the PABX or KSU (only if this line is the oldest call). If a live operator does not  
answer, the TMS-6X or TMS-12A will answer the call, play the message and put the caller on hold, while continuously commanding  
the SQRG-12 to re-ring that line into your system. As new calls ring in on other lines, the SQRG-12 blocks these calls from ringing  
through to the PABX or KSU until they have become the oldest call. Once an operator answers the oldest ringing call, the TMS-6X  
or TMS-12A will begin ringing the next oldest call through to the PABX or KSU. This process of ringing calls through one at a time  
will continue until the operators have answered all holding or ringing calls.  
B. SQRG-12 Operation when Ringing All Calls  
When the SQRG-12 is used with either loop or ground start C.O. lines, and you want all holding or ringing calls re-rung through to  
the telephones, use J1 to pass tip ground (for ground start trunks), and ringing through to the PABX or KSU. Note internal DIP switch-  
es 1 through 12 must be set to OFF anytime you use the J1 jack. The J1 jack is a straight through jack, so in the idle state, the C.O.  
tip and ring are passed straight through to the PABX or KSU. When the TMS-6X or TMS-12A recognize that there is an incoming  
call on a line, the call sequencer commands the SQRG-12 to re-ring that line along with any other lines that are ringing or holding.  
While the SQRG-12 is ringing a given line position of the PABX or KSU, the SQRG-12 constantly maintains a grounded tip condition  
(for ground start lines), supplies -48V DC battery on the ring side of the phone line and superimposes its high voltage ringing on this  
- 48V DC. This is purposely part of the SQRG-12 design to give the ground trunk card in the PABX or KSU the impression that the  
line is a ringing line that has never been answered, even though the TMS-6X or TMS-12A may be holding a call on that line. All calls  
will continue to ring through to the PABX or KSU until the call is answered by a live operator, or the caller hangs up (abandons).  
Although the J1 jack was designed for ground start C.O. lines, it also works properly for loop start C.O. lines when using the “ring all  
lines” mode.  
Product Support Line...715.386.8666  
Fax Back Line...715.386.4345  
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no respon-  
sibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.  
Fax Back Doc 060  
Printed in the U.S.A.  
ZF290950 Rev D  
 

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